News : Telerx Increasing Workforce, Hiring 35
Hanover Township, NJ, Dec 12, 2014 -- Telerx, a customer service call center in the Hanover Industrial Estates, is increasing its workforce and hiring 35.
Positions are open for account representatives, particularly bilingual account representatives who speak Spanish, French and English, as well as supervisors and managerial positions, said Frank Pettinato, senior vice president and general manager of consumer connections for Telerx. He would not say how much the jobs pay.
About 350 work at the Hanover Township facility. The expansion is part of a trend that has been occurring over the last several months as a result of clients expanding, Pettinato said.
In May, Telerx acquired C3i, a provider of technology support services for the life sciences industry.
C3i opened a help desk facility earlier this year in CenterPoint Commerce and Trade Park East in Jenkins Township, where it announced plans to create 256 jobs. It was the third facility in Northeastern Pennsylvania for C3i, which already operates a facility on Armstrong Road in CenterPoint Commerce and Trade Park as well as a call center in Plains Township.
C3i’s two current local centers, combined with positions located on-site at a client in Swiftwater, created 354 jobs in the region over the last six years. Adding the 256 jobs announced earlier this year, that’s more than 600 jobs in Northeastern Pennsylvania.
Telerx’s acquisition of C3i added to existing positions to support the pharmaceutical business and enabled it to support clients outside the U.S.
People interested in open positions can apply online, or stop by the local facility at 600 Lasley Ave. in Hanover Township.
Posted by Veronica Silva Cusi, news correspondent
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Telerx is a business process outsourcer specializing in the multi-channel engagement of consumers, patients, healthcare professionals, and enterprise personnel via a network of global contact centers. Our unique customer-centric approach has made us the partner-of-choice for some of the world’s most trusted brands. For more than 30 years, we have been servicing Fortune 500 consumer goods and life sciences companies. Telerx supports clients 24/7 in over 100 countries with over 30 languages. With a strategic focus on innovation and regulatory compliance, Telerx handles more than 35 million interactions per year helping our clients build and protect their brands while maximizing productivity and cost efficiencies.
Published: Monday, December 15, 2014