News : Telerx to Create Nearly 160 New Full-time Jobs
KINGS MOUNTAIN, Oct. 17, 2013 -- Telerx, an employer in Kings Mountain, has announced it will create nearly 160 new full-time jobs by the end of January.
The Horsham, Pa.-based company is hiring for a number of positions including call center agents, supervisors, managers and trainers.
Several of the positions are geared toward applicants with healthcare expertise such as nurse practitioners and pharmacists. The duties include customer service, and processing orders, while those who specialize in healthcare will assist patients with questions about medications, drug safety and provide ongoing patient support.
Last year, Telerx had to eliminate about 50 positions in response to business conditions, but company officials said the current round of hiring will more than replace the total number of positions previously lost.
"We love our community," said DoLapo Erinkitola, Telerx vice president, site operations. "We want to continue to grow and make a positive impact to the Charlotte area."
Telerx opened its Kings Mountain facility five years ago in the Cleveland County Business Park. Currently, there are more than 300 employees and the center operates 24 hours a day, seven days a week.
Special Projects Manager David Dear with the Cleveland County Economic Development Partnership called Telerx a "great corporate citizen."
"They’ve had some ups and downs the last few years," he said. "But we’re very happy to see them on the upside again."
Posted by Veronica Silva Cusi, news correspondent
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Telerx is a business process outsourcer specializing in the multi-channel engagement of consumers, patients, healthcare professionals, and enterprise personnel via a network of global contact centers. Our unique customer-centric approach has made us the partner-of-choice for some of the world’s most trusted brands. For more than 30 years, we have been servicing Fortune 500 consumer goods and life sciences companies. Telerx supports clients 24/7 in over 100 countries with over 30 languages. With a strategic focus on innovation and regulatory compliance, Telerx handles more than 35 million interactions per year helping our clients build and protect their brands while maximizing productivity and cost efficiencies.
Published: Friday, October 18, 2013