News : Telesales Firm SLM Connect to Break into B2B
Manchester, UK, May 131, 2015 -- Telesales firm SLM Connect is investing in a new MVNO as it aims to enter the B2B market and safeguard its future.
Six months ago, the firm partnered with Daisy to launch its own Vodafone-run MVNO called SLM Mobile which will launch a B2B offering later this month.
GO FOR GOLD AND REPRESENT YOUR NATION!
Awards for all levels of staff and a fantastic range of corporate awards for contact centers! Click on the banner for details!
SLM Connect technical consultant Abdul Alim claims the move will provide some stability and not leave it at the mercy of networks’ decisions surrounding consumer.
"We’ve been doing what we do for many years, and been doing it well, but there is no stability to what we do," said Alim. "If we stopped selling connections, our income is dead because we don’t get a recurring revenue, and we cannot upgrade those customers.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Support Staff
More Editorial From SLM Connect
About SLM Connect:
SLM Connect is an outsourced contact center.
Published: Friday, May 15, 2015
Genesys® powers 25 billion of the world’s best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel, every day. Over 10,000 companies in...
Doxim is a provider of SaaS-based customer engagement solutions for credit unions, community banks and wealth management firms. Doxim’s Customer Engagement Platform helps financial institutions transf...
Altitude Software is a privately-owned, independent company, and a technology provider in contact center solutions, with its Unified Customer Interaction(uCI) product line. Founded in 1993, Altitude S...
eGain customer engagement solutions power digital transformation for leading brands. Our top-rated cloud applications for social, mobile, web, and contact centers help clients deliver connected custom...