Orlando Florida, TeleSpeak is proud to introduce it's latest Call Center Software solution: SimplyCloud!
SimplyCloud is a pure-hosted solution that is 100% cloud-based, which provides our customers the power and reliability of a securely hosted, intuitive solution that will completely manage your customer experience with ease.
SimplyCloud is a highly robust omni-channel service that was built from the ground up utilizing Google's WebRTC base architecture.
Chance Myers TeleSpeak's Chief Marketing Officer states, This new and exciting platform will allow our clients' total interaction with their customers on a seamless omni-channel ecosystem. Additionally, SimplyCloud delivers a fully transparent management tool for both local and remote employees. This foundation is superb for not only agent management, It also delivers a team focused interactive solution.
We can deliver you a "Call Center in a Day"!
TeleSpeak delivers a suite of Cloud-Based Contact Center platforms, collaboration and e-learning solutions that allow your company to communicate effectively in today's global market.
Published: Friday, February 2, 2018
Securing payments for on-premise or remote agents for telephone, IVR, web, mobile, Chat and Chatbot.
A patented technology that is flexible way to take secure, PCI DSS compliant payments via live agents over the telephone, web, Chat, Chatbot, or IVR. No sensitive data enters the contact centre environment so, agents do not see, hear, store or record any card or personal details.
CallGuard can be deployed in various ways to fit the way your contact centre works. The solution can de-scope all, or parts, of your contact centre from the scope of PCI DSS compliance and works just as well for on-premise or home/remote working agents.
ChatGuard makes payments in Chat PCI DSS compliant and...
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