#contactcenterworld, @telestax, @Frost_Sullivan

Santa Clara, CA, USA, Septic inspection , 2018 -- Based on its recent analysis of the North American communications-platform-as-a-service (CPaaS) market, Frost & Sullivan recognizes Telestax with the 2018 North American Enabling Technology Leadership Award for its cloud-based Restcomm platform. This white-label solution helps communications service providers as well as enterprises across the globe deploy a diverse range of new technology solutions as well as target new customers with vertical-specific product offerings at 'web speed'.

"The Restcomm platform delivers three key tiers of real-time communications enablement—CPaaS, SMS, and the Restcomm Marketplace," said Michael Brandenburg, industry analyst, Connected Work. "These tiers give the company the flexibility to build an ecosystem of service providers, application developers, and business consumers, and drive growth opportunities for all of them."

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"By overlaying Restcomm's white-label solution on top of their existing networks and infrastructure, service providers gain an advanced feature set and a level of agility previously unheard of in the telecommunications market, all with minimal investment and no significant infrastructure deployment," noted Brandenburg. "This suite of solutions is particularly important to Tier II and Tier III service providers, which often do not have large product teams. Telestax levels the playing field for these providers."

Each year, Frost & Sullivan presents this award to a company that has developed a pioneering technology that not only enhances current products, but also enables the development of new products and applications. The award recognizes the high market acceptance potential of the recipient's technology.

Frost & Sullivan Best Practices awards recognize companies in a variety of regional and global markets for demonstrating outstanding achievement and superior performance in areas such as leadership, technological innovation, customer service, and strategic product development. Industry analysts compare market participants and measure performance through in-depth interviews, analysis, and extensive secondary research to identify best practices in the industry.

#contactcenterworld, @telestax, @Frost_Sullivan

Posted by Veronica Silva Cusi, news correspondent
Source: https://www.newswire.ca