News : TeleTech and American Red Cross Host Local Telethon, Raise Half a Million in Donations
Denver, CO, USA, Sept, 2017 -- TeleTech Holdings, Inc. (NASDAQ: TTEC), a global provider of customer experience, engagement, and growth solutions delivered through its proprietary, end-to-end HumanifyTM Customer Engagement as a Service, set up a temporary donation center at their headquarters in Englewood, CO, to support response to the Hurricane Harvey relief effort in partnership with the American Red Cross.
The 13-hour local fundraising drive was held on August 30, with more than 150 volunteers answering nearly 3,600 donation calls. Volunteers from TeleTech, the American Red Cross and other corporate and community partners spoke with hundreds of residents across Colorado, Wyoming and other neighboring states throughout the day. The collective efforts brought in more than $505,000 to aid those impacted by Hurricane Harvey.
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The event featured support from several Denver sports teams, including:
Former Broncos Brandon Stokley, Tyler Polumbus, Le-Lo Lang, and Larry Evans
Former Denver Nugget Mark Randall and current Denver Nugget Torrey Craig
Current Avalanche players Erik Johnson and Matt Nieto
Team mascots Bernie (Avalanche) and Rocky (Nuggets)
"TeleTech is honored to contribute to the vital efforts of the American Red Cross and in keeping with our company values to 'Act as One' and 'Do the Right Thing' we have a responsibility to help those affected by Hurricane Harvey," said Ken Tuchman, Chairman and CEO, TeleTech.
Gino Greco, CEO for the American Red Cross of Colorado and Wyoming was ecstatic with the results. "I couldn't be more grateful for TeleTech and their extraordinary team. Without their infrastructure and support there's no way we could have accomplished what we did on Wednesday. The people in Texas will be grateful as well."
#contactcenterworld, @ttec_com, @redcross
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Setting Up A New Call Center
More Editorial From TTEC
TTEC (NASDAQ: TTEC) is a global customer experience company that designs, builds and operates captivating omnichannel customer experiences on behalf of the world's most innovative brands. Founded in 1982, TTEC partners with business leadership across marketing, sales and customer care to design and deliver a simple, more human customer experience across every interaction channel. The Company's 49,500 employees operate on six continents across the globe and live by a set of customer-focused values that guide relationships with clients, their customers, and each other.
About American Red Cross:
Australia's collector, manufacturer and distributor of fresh blood and derived blood products. The National Contact Centre plays a critical role in ensuring sufficient donor appointments each week to maintain inventory.
Published: Monday, September 11, 2017
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