News : TeleTech Appoints Michael Wellman as Chief People Officer
Denver, CO, USA, June 20, 2016 -- TeleTech Holdings, Inc. (NASDAQ: TTEC), a provider of customer experience, engagement and growth solutions, announced the appointment of Michael Wellman as the Company's chief people officer (CPO). Wellman will lead a worldwide Human Capital organization with a focus on executing an innovative, forward-thinking people strategy to attract top talent and develop, reward and retain TeleTech's employees.
Wellman has over 20 years of experience in creating company cultures that are less about traditional human resources and more about engaging the hearts and minds of employees as a catalyst to building a strong people-centric culture that drives the business forward.
"We're thrilled to announce Michael's appointment as TeleTech's chief people officer," said Regina Paolillo, EVP, chief administrative and financial officer at TeleTech. "In this vital role as CPO, Michael will help accelerate a unified people strategy across our company to continue building an organization that will take us into the future and leverage Human Capital as a business differentiator for TeleTech."
Prior to joining TeleTech, Wellman held executive leadership roles in Human Resources in the healthcare, customer experience and hospitality industries, where he led large-scale people strategy development, lifecycle talent management, succession planning, organizational development and human capital transformations. His previous executive experience includes leadership roles at Wellcare Health Plans, Convergys, Sitel, Planet Hollywood International and Hyatt Hotels Corporation.
"I'm honored and excited to step into my new role as chief people officer," said Wellman. "Today, our focus in Human Capital is on creating an environment and a culture based on our corporate values, where employees can grow, act as a team, and ultimately make TeleTech an even better place to work. After all, through TeleTech's journey over the years, our people have been the foundation and driving force of our success in bringing humanity to business."
Posted by Veronica Silva Cusi, news correspondent
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TeleTech is a geographically diverse global providers of technology-enabled business process outsourcing solutions. TeleTech and its subsidiaries have a 28-year history of designing, implementing, and managing critical business processes for Global 1000 companies to help them improve their customers' experience, expand their strategic capabilities, and increase their operating efficiencies. By delivering a high-quality customer experience through the effective integration of customer-facing front-office processes with internal back-office processes, we enable our clients to better serve, grow, and retain their customer base.
Published: Tuesday, June 21, 2016