News : TeleTech Hosts Grand Opening of Rockledge, Florida Customer Experience Center
Denver, CO, USA, September, 2015 -- TeleTech Holdings, Inc. (NASDAQ: TTEC), a global provider of analytics-driven, technology-enabled customer engagement solutions, hosted a Grand Opening of its new customer experience center in Rockledge, Florida. The ribbon-cutting event marks the second customer experience center to be opened in Brevard County and continues to affirm TeleTech's commitment to providing employment opportunities throughout Florida and the U.S.
The new center supports nationally-recognized health insurance clients and will create up to 500 jobs within the Rockledge community. TeleTech is actively hiring team leaders, trainers, quality assurance agents and licensed insurance agents. There are also opportunities for prospective employees to take part in TeleTech's Healthcare Insurance development program to become licensed agents.
"With an existing site in Melbourne and our new site in Rockledge, we are thrilled to be expanding TeleTech's footprint in Florida to support the growing healthcare industry," said Todd Baxter, president of TeleTech Healthcare Solutions, Inc. "Brevard County has consistently shown us that it provides an excellent recruiting market for the kind of high quality candidates we want on our teams. The State of Florida also provides a very streamlined process for them to become licensed insurance agents.
Posted by Veronica Silva Cusi, news correspondent
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TeleTech is a geographically diverse global providers of technology-enabled business process outsourcing solutions. TeleTech and its subsidiaries have a 28-year history of designing, implementing, and managing critical business processes for Global 1000 companies to help them improve their customers' experience, expand their strategic capabilities, and increase their operating efficiencies. By delivering a high-quality customer experience through the effective integration of customer-facing front-office processes with internal back-office processes, we enable our clients to better serve, grow, and retain their customer base.
Published: Monday, September 28, 2015