News : TeleTech Launches Open Enrollment Resource Center
Denver, CO February, 2016 -- TeleTech Holdings, Inc. (NASDAQ: TTEC), a global provider of customer experience, engagement and growth solutions, has introduced a new resource center to provide healthcare companies with the tools they need to better prepare for open enrollment in an increasingly consumer-centric healthcare marketplace. These resources have been designed for insurers to successfully engage members before, during, and after the open enrollment period.
TeleTech's open enrollment resource center focuses on tools that help insurers deliver customer experience excellence to members.
Pat McCaffrey, SVP, Healthcare Client Business Unit at TeleTech said, "Being able to assist members quickly and efficiently in navigating the multichannel open enrollment experience has become an essential part of healthcare companies building long-term relationships with them."
Posted by: Laura Collins, Editorial Management
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TeleTech is a geographically diverse global providers of technology-enabled business process outsourcing solutions. TeleTech and its subsidiaries have a 28-year history of designing, implementing, and managing critical business processes for Global 1000 companies to help them improve their customers' experience, expand their strategic capabilities, and increase their operating efficiencies. By delivering a high-quality customer experience through the effective integration of customer-facing front-office processes with internal back-office processes, we enable our clients to better serve, grow, and retain their customer base.
Published: Wednesday, March 2, 2016