News : TeleTech Technology Introduces New Managed Services Offerings
Denver, CO, USA, Oct. 11, 2016 -- TeleTech Technology (comprised of eLoyalty and TSG), announced that it has released new Managed Services offerings, bridging the technology resource gap for organizations with contact center and unified communications (UC) environments.
TeleTech Technology Managed Services offers three new tiers of service ranging from basic break/fix maintenance all the way up to system-wide management.
"Running a contact center is hard, and working to overcome staffing, technical and financial challenges while still providing a brand-differentiating customer experience can be overwhelming," said Steve Pollema, president, TeleTech Technology. "Our clients need to focus on what's important: taking care of their customers. As a trusted partner, we relieve challenges in their contact center operations by delivering a stable platform and utilizing the best, most qualified technical professionals in the industry."
2018 Top Ranking Performers Present:
CONTACT CENTER & CUSTOMER ENGAGEMENT
BERLIN - ORLANDO - MACAOFIND OUT MORE!
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Getting The Training Underway
More Editorial From TTEC
TTEC (NASDAQ: TTEC) is a global customer experience company that designs, builds and operates captivating omnichannel customer experiences on behalf of the world's most innovative brands. Founded in 1982, TTEC partners with business leadership across marketing, sales and customer care to design and deliver a simple, more human customer experience across every interaction channel. The Company's 49,500 employees operate on six continents across the globe and live by a set of customer-focused values that guide relationships with clients, their customers, and each other.
Published: Thursday, October 13, 2016
Genesys® powers 25 billion of the world’s best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel, every day. Over 10,000 companies in...
|Bright Pattern Inc|
Bright Pattern is an effective cloud contact center software which helps businesses to simplify multichannel service. Bright Pattern’s solution features enterprise-grade architecture that offers n...
Convergys delivers consistent, quality customer experiences in 58 languages and from more than 150 locations around the globe. We partner with our clients to improve customer loyalty, reduce costs, an...
Noble Systems Corporation is a global provider of contact center, workforce engagement, and analytics technologies, offering premise, cloud, and hybrid platforms. Noble Systems has been providing inno...