Oslo, Norway, Dec 10, 2020 -- Telia Norway said that insurance company Gjensidige has chosen Telia ACE for the insurer's customer service provision in Norway, Sweden and Denmark. The five-year contract covers operator services, main switchboard, contact centre and AI functionality for customer contact, and development of new customer support services in the future. Gjensidige's contract for the cloud-based Telia ACE service includes a two-year extension option.
Posted by Veronica Silva Cusi, news correspondent
TeliaSonera AB is the dominant telephone company and mobile network operator in Sweden and Finland. The company has operations in other countries in Northern, Eastern Europe, Central Asia and Spain, with a total of 150 million mobile customers (2010).
Published: Friday, December 11, 2020
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