News : Telikom PNG Directory Goes Online
Port Moresby, Papua New Guinea, June 16, 2016 -- Telikom PNG Contact Centre has introduced an on-line directories service for its customers.
Service Assurance Manager for Telikom PNG, Ellen Pamun said customers will now with ease be able to search the required contact numbers online without having to call the Contact Centre team for assistance. "This feature is now available on the Telikom PNG website, where intending callers will type in the desired contact address and location to retrieve numbers," Ms Pamun said. Ms Pamun emphasised that all numbers listed in the directory will have the consent of customers before the numbers are displayed. She said this is standard practice so if certain contact numbers do not appear in the directory it would mean that the customer concerned has not given consent for contact numbers to be displayed.
2018 Top Ranking Performers Present:
CONTACT CENTER & CUSTOMER ENGAGEMENT
BERLIN - ORLANDO - MACAOFIND OUT MORE!
In announcing this new service, Ms Pamun also commended Telikom Service Assurance team for the conceptual design and Telikom ICT team for the software construction of the online directory system. "Telikom PNG has a team of young and smart Papua New Guineans who have built the system without the help of external parties. This is a Telikom made product where we have utilised the skills and qualifications of our employees.
Today's Tip of the Day - Getting The Training Underway
Published: Monday, June 20, 2016
Genesys® powers 25 billion of the world’s best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel, every day. Over 10,000 companies in...
|Blue Ocean Contact Centers|
We thrive on delivering critical customer service solutions that go beyond transactional interactions. As such, our goal is to enhance lifetime customer value, providing support that is a reflection o...
|Horizon Contact Centers|
Horizon is an on demand international Contact Center and (BPO) Company.
TTEC (NASDAQ: TTEC) is a global customer experience company that designs, builds and operates captivating omnichannel customer experiences on behalf of the world's most innovative brands. Founded in 1...