News : Telikom PNG Directory Goes Online
Port Moresby, Papua New Guinea, June 16, 2016 -- Telikom PNG Contact Centre has introduced an on-line directories service for its customers.
Service Assurance Manager for Telikom PNG, Ellen Pamun said customers will now with ease be able to search the required contact numbers online without having to call the Contact Centre team for assistance. "This feature is now available on the Telikom PNG website, where intending callers will type in the desired contact address and location to retrieve numbers," Ms Pamun said. Ms Pamun emphasised that all numbers listed in the directory will have the consent of customers before the numbers are displayed. She said this is standard practice so if certain contact numbers do not appear in the directory it would mean that the customer concerned has not given consent for contact numbers to be displayed.
Sponsor message - content continues below this message
Employee Engagement Awards NOW OPEN!
Enter your center,and compete for this prestigious award to attract new staff and show investors and customers you are #1 in your nation!!
Content continues ….
In announcing this new service, Ms Pamun also commended Telikom Service Assurance team for the conceptual design and Telikom ICT team for the software construction of the online directory system. "Telikom PNG has a team of young and smart Papua New Guineans who have built the system without the help of external parties. This is a Telikom made product where we have utilised the skills and qualifications of our employees.
Today's Tip of the Day - A Welcome Call
Published: Monday, June 20, 2016
Verint Systems is a provider of analytic software-based solutions for the security and business intelligence markets. Verint solutions transform voice, video, and text into actionable intelligence - m...
Calabrio is revolutionizing the way enterprises engage their customers with Calabrio ONE, a unified workforce optimization (WFO) suite—including call recording, quality management, workforce managemen...
Cisco provides Unified Customer Contact solutions that extend customer care beyond simple phone transactions and the traditional contact centre to unique content-rich customer centric experiences. The...
|Amazon Web Services|
Amazon Web Services is a collection of remote computing services that together make up a cloud computing platform, offered over the Internet by Amazon.com. The most central and well-known of these ser...