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News : Telinta and Lexifone Work Together to Offer In-Call Translation Services
Springfield, NJ and Rochester, NY, April 9, 2014 -- Telinta, Inc., a global provider in cloud-based VoIP switching and billing solutions, announces that VoIP service providers using Telinta’s hosted softswitch platform will be able to offer in-call automated translation services provided by Lexifone.
Lexifone’s automatic in-call translation service listens to both sides of the conversation and once a pause is sensed, a translated version of your speech is then announced during the call and is audible to both callers.
"Telinta partners with companies who offer innovative technologies, like Lexifone, which can help our customers grow their business," said Alex Ferdman, CEO of Telinta. "With Lexifone’s automated translation, VoIP service providers can now serve end users who otherwise could never converse by phone."
"Lexifone is significantly more cost-effective than a human interpreter and is available 24/7," added Itay Sagie, Lexifone’s Co-Founder, Vice President of Sales. Lexifone was recently featured in the Wall Street Journal’s online Technology Report.
VoIP service providers can access and bill for Lexifone’s services directly through Telinta’s switching and billing platform, via the same interface used to perform other day-to-day functions for their VoIP business. TeliCore (tm) is Telinta’s carrier-grade Class 4 and Class 5 softswitch platform, integrating Telinta's VoIP solutions with Switching and Billing capabilities from PortaSwitch. Automated translation can help Telinta customers expand their markets for calling card, pinless, callback, call center and other VoIP services.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Workforce Management Strategy
Lexifone offers an innovative translation solution with a clear vision to connect those who do not speak the same language, both for outbound or inbound calls. Lexifone has set up a fully automatic phone interpreter service in 16 languages, combining a voice-to-voice translation engine, speech recognition and linguistic optimization technology.
Published: Thursday, April 10, 2014