Cookie Preference Centre

Your Privacy
Strictly Necessary Cookies
Performance Cookies
Functional Cookies
Targeting Cookies

Your Privacy

When you visit any web site, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences, your device or used to make the site work as you expect it to. The information does not usually identify you directly, but it can give you a more personalized web experience. You can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, you should know that blocking some types of cookies may impact your experience on the site and the services we are able to offer.

Strictly Necessary Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site may not work then.

Cookies used

ContactCenterWorld.com

Performance Cookies

These cookies allow us to count visits and traffic sources, so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site.

Cookies used

Google Analytics

Functional Cookies

These cookies allow the provision of enhance functionality and personalization, such as videos and live chats. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, then some or all of these functionalities may not function properly.

Cookies used

Twitter

Facebook

LinkedIn

Targeting Cookies

These cookies are set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant ads on other sites. They work by uniquely identifying your browser and device. If you do not allow these cookies, you will not experience our targeted advertising across different websites.

Cookies used

LinkedIn

This site uses cookies and other tracking technologies to assist with navigation and your ability to provide feedback, analyse your use of our products and services, assist with our promotional and marketing efforts, and provide content from third parties

OK
[HIDE]

Here are some suggested Connections for you! - Log in to start networking.

EXECUTIVE MEMBER
Ikhwal Sidiq
Assistant Manager Trade and Remittance Services
408
MEMBER
R. Aju Eko Suprati
Ketua Subkelompok Program dan Anggaran
0
MEMBER
Firas Kurdi
Customer Service Director
0
MEMBER
Vijay s
Director
55

News : Telinta Enhances its Desktop Softphone and WebRTC Solutions

#contactcenterworld, @telinta_

Fort Lauderdale, FL, USA, Feb 16, 2023 -- Telinta, a global provider in cloud-based softswitch solutions for VoIP service providers, announced several important enhancements to its white label Desktop Softphone and WebRTC solutions.

Telinta’s brandable Desktop Softphone is a software application for Windows, Mac, and Linux computers, enabling VoIP service providers to offer both inbound and outbound VoIP calling, plus messaging.

The company’s WebRTC solution can be accessed by users via a convenient multi-language web-based portal, without the user needing to install software.

New features added to these solutions include an optional Operator Panel and Busy Lamp Field (BLF), enabling an office receptionist to see at a glance if a team member with an extension on the same PBX is busy with an active call.

Other features include both attended and unattended call transfers, placing calls on hold, SMS and free on-net messaging, phonebook, call history, do not disturb, and more. VoIP service providers can also offer optional features to their users such as voicemail, call forwarding, multiple DIDs, and other capabilities.

"Telinta offers a full range of softphone options for Telinta customers and their resellers to offer VoIP calling from virtually any compatible device," explained Alex Ferdman, CEO of Telinta. "From Windows, Mac, and Linux, to Desktop and Laptop, Apple and Android mobile devices, and even web-based VoIP calling from the user’s own browser – Telinta has a brandable solution!"

#contactcenterworld, @telinta_

Posted by Veronica Silva Cusi, news correspondent
Source: Telinta


About Telinta:
Company LogoFounded in 2002, Telinta, Inc. offers secure and reliable cloud-based Switching and Billing solutions for VoIP service providers and their resellers around the globe. Telinta’s full portfolio of white label carrier-grade solutions is highly customizable. This includes Hosted PBX, SIP Trunking, Business and Residential VoIP, Mobile Solutions, WebRTC, Audio-Conferencing, Calling Card, Pinless, Wholesale VoIP, and more.
Company RSS Feed   Company Twitter   Company YouTube   Company LinkedIn   Company Profile Page

Today's Tip of the Day - Utilize Time & Money Saving Tools

Read today's tip or listen to it on podcast.

Published: Friday, February 17, 2023

Printer Friendly Version Printer friendly version

2024 Buyers Guide SaaS Solutions

 
1.) 
CrankWheel

CrankWheel Screen Sharing
CrankWheel is an easy and simple screen sharing solution, made for the needs of salespeople and customer service agents.

CrankWheel complements voice calls by adding visuals to ongoing calls. There is no need to get the customer off the phone, onto another platform.

Agents share their screens by directing clients to a link that can be sent via SMS, email or simply spelled out.

The client can enter on any device, mobile, desktop or tablet and enters the session instantly. There is no registration or download required by the client.

Features:
- Screen sharing
- Agents can hand control over to the client
- Warm lead capture widget that alerts the sales team instantly of an intere...
(read more)
 

About us - in 60 seconds!

Join Our Team

Industry Champion Award Leaderboard

Most active award (top 10) entrants in the past 48 hours! - Vote for Others / About Program
Submit Event

Upcoming Events

The 19th AMERICAS Annual Best Practices Conferences are here! Meeting Point for the World's Best Contact Center & CX Companies Read More...
 31743 
Showing 1 - 1 of 3 items

Newsletter Registration

Please check to agree to be placed on the eNewsletter mailing list.
both ids empty
session userid =
session UserTempID =
session adminlevel =
session blnTempHelpChatShow =
CMS =
session cookie set = True
session page-view-total = 1
session page-view-total = 1
applicaiton blnAwardsClosed =
session blnCompletedAwardInterestPopup =
session blnCheckNewsletterInterestPopup =
session blnCompletedNewsletterInterestPopup =