#contactcenterworld, @ringcentral, @TELUSint
Ottawa, ON, Canada & Belmont, CA, USA, Jan 12, 2021 -- TELUS (NYSE: TU), a communications and information technology company and RingCentral, Inc. (NYSE: RNG), a provider of global enterprise cloud communications, video meetings, collaboration, and contact center solutions, announced an expansion of their partnership to serve broader sizes of businesses.
They will work together to now enable Canadian small businesses to transition their legacy phone systems to the cloud via TELUS Business Connect, an all-in-one communications solution for message, video, and phone. Offered as part of TELUS Business Connect, the new Business Connect Voice and Business Connect Voice Plus plans are built for small businesses who want to replace their basic legacy services with a cost-effective, trusted business solution and richer functionality that enables remote work and easy online management.
"Small businesses are the backbone of our economy and we want to provide them with solutions that enable them to run their business smoothly so they can focus on what matters most, and not worry about the technology," said Marshall Berkin, vice-president of Business Products and Services at TELUS. "Through our partnership with RingCentral, small businesses can now manage their phone systems remotely, whether that’s from their in-store phone to a mobile phone or manage call routing from wherever they are, unlike traditional phone lines."
"Our mission at RingCentral is to provide every business with the cloud communications technology they need to empower their people to work from anywhere," said Sandra Krief, vice president of service providers, Americas at RingCentral. "Small businesses are critical to the economy and by working together with TELUS, we will ensure that these businesses have access to the very best communications services and capabilities along with strong security and reliability, ensuring they can quickly transition to the cloud and maintain operations remotely and easily cater to the current and future needs of their customers."
#contactcenterworld, @ringcentral, @TELUSint
Posted by Veronica Silva Cusi, news correspondent
Source: https://www.businesswire.com
About RingCentral, Inc.:
RingCentral is a publicly traded provider of cloud-based phone systems for businesses. It is headquartered in Belmont, California and has offices in Denver, Colorado; Manila, Philippines; Xiamen, China; St. Petersburg, Russia and Odessa Ukraine.
About TELUS International:
TELUS International (NYSE and TSX: TIXT) designs, builds and delivers digital solutions to enhance the customer experience (CX) for global and disruptive brands. The company’s services support the full lifecycle of its clients’ digital transformation journeys and enable them to more quickly embrace next-generation digital technologies to deliver better business outcomes. TELUS International’s integrated solutions and capabilities span digital strategy, innovation, consulting and design, digital transformation and IT lifecycle solutions, data annotation and intelligent automation, and omnichannel CX solutions that include content moderation, trust and safety solutions and other managed solutions. Fueling all stages of company growth, TELUS International partners with brands across high growth industry verticals, including tech and games, communications and media, eCommerce and fintech, healthcare, and travel and hospitality.
Published: Wednesday, January 13, 2021
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