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News : TEOCO Announces Release of Netrac 8
Fairfax, Va, 3 April 2014 -- TEOCO, a provider of assurance and analytics solutions to Communications Service Providers (CSPs) worldwide, announces the release of Netrac 8.0. The latest version of TEOCO's flagship Service Assurance solution includes data processing and storage enhancements to boost operators' efficiency and Quality of Service (QoS).
TEOCO's service assurance has successfully completed the puzzle of monitoring and storing long term subscriber level information, by leveraging its processing assets which look at all types of data in near real-time, and by using the Hadoop framework. Netrac 8 service management solutions can use and store exponential amounts of information from multiple sources, as well as generate insights on customers, and network experience.
"Traditionally, big data is associated with 4 Vs. While, velocity and variety are intrinsically linked to our service assurance offering, value and volume remained milestones in our efforts to extract the finest granularity of subscribers' information. By associating service management with Hadoop, we are rewriting the rules of the game, and putting all four Vs in service with a cost effective, open platform" declared Shachar Ebel, CTO of TEOCO Corp.
"Customer Experience Management (CEM) is about grasping the information related to the services operators offer from all sides of the consumption lifecycle. By boosting the efficiency of CSPs to look into various and numerous information, we are enabling it to happen" concluded Atul Jain, CEO TEOCO Corp.
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TEOCO is a telecom software solutions company based in Fairfax, Virginia in the United States. In October 2009, TA Associates completed a $60 Million dollar minority investment in TEOCO.
Published: Thursday, April 3, 2014