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News : Tesco Call Centre Worker in Court Over Customer Data Breach

#contactcenterworld, @tesco
Dundee, UK, April 22, 2016 -- A Tesco call centre worker who emailed himself copies of customer details from the supermarket provider's database will be sentenced next month.

Thomas Wengierow admitted a charge under the Data Protection Act committed when he worked at the company's Baird Avenue centre in Dundee.

Dundee Sheriff Court heard he knowingly or recklessly obtained or disclosed personal data from a Tesco database.

Wengierow then copied the details into an email and sent it to himself.

Th 47-year-old Lithuanian, who returned to Scotland from his home country for the hearing, pleaded guilty to the charge.

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David Duncan, defending, said the court would require social work background reports before sentence could be passed.

Sheriff Lorna Drummond deferred sentence until May.

#contactcenterworld, @tesco

Posted by Veronica Silva Cusi, news correspondent
Source: http://www.bbc.com

Today's Tip of the Day - Assessing The Proposal

Read today's tip or listen to it on podcast.

Related Editorial

  • Call Centre Worker Stole Customer Details from Tesco Database
  • Ambulance Call-outs to Tesco Call Centre in Glasgow FIVE Times Higher Than Other Firms
  • Tesco to Raise Money for the Homeless Helpline in More Than 500 Stores
  • Tesco's Cardiff Call Centre Closes with Loss of 1,100 Jobs
  • Staff Facing Redundancy at a Tesco Call Centre Claim They Weren't Told about Hundreds of Jobs
  • Hope for 1,100 Tesco Workers Affected by Closure of Cardiff Contact Centre

More Editorial From Tesco

  • Controlled Blast After Package Found in Dundee Call Centre
  • Tesco's Cardiff Call Centre Closes with Loss of 1,100 Jobs
  • Staff Facing Redundancy at a Tesco Call Centre Claim They Weren't Told about Hundreds of Jobs
  • Hope for 1,100 Tesco Workers Affected by Closure of Cardiff Contact Centre
  • Taskforce to Support 1,100 Tesco Staff Hit by Cardiff Call Centre Closure Plans
  • Tesco Cuts 1,200 Head Office Jobs, 1,100 at its Call Centre

About Tesco:
Tesco operates 2,291 stores around the world and employs 296,000 people. The company has grown from a domestic retailer to an International Group through its organic growth program. Tesco has a four part corporate strategy that includes the core UK business, non-food business, retailing services, and international operations.
         

Published: Monday, April 25, 2016

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