News : TextUs Announces TextUs
Boulder, CO, USA, July, 2019 -- TextUs, a business text messaging software provider, announced TextUs Next, a new real-time communication platform for connecting businesses with customers in real-time, on their terms.
As business moves to adapt and meet customers on how they prefer to communicate, leading organizations are using text messaging to enable a more personal way for people to connect with companies.
Rather than expect people to answer a cold call or wait days for an email response, real-time communication combines a conversational text messaging, cloud-voice service with click-to-call and personalized automation to enable businesses to engage in real-time conversations with customers at scale. This shift led TextUs to re-engineer its platform from the ground up so businesses can adopt and scale real-time communication across their entire organization.
"The days of relying on a delayed approach with ignored emails and cold calls are ending as organizations large and small move to real-time communication through business-class text messaging™ combined with cloud-voice software," said Ted Guggenheim, CEO for TextUs.
"TextUs Next provides the enterprise management and analytics businesses need to incorporate text messaging into their everyday workflows," he added.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Listen
TextUs is the world's first real-time communication platform designed to dramatically improve how businesses communicate with their leads, candidates, and customers. With a 98 percent read rate and up to 40 percent response rates, TextUs delivers business-class text messaging™ combined with integrated cloud-voice features to connect businesses with their customers in real time.
Published: Friday, July 26, 2019
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