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News : The Australian Federal Government's Digital Transformation Agency (DTA) Selects Unisys

#contactcenterworld, @UnisysCorp

Canberra, Australia and Blue Bell, PA, USA, Sept, 2021 -- Unisys Corporation (NYSE: UIS) announced that it has been appointed to the Australian Federal Government's Digital Transformation Agency (DTA) marketplaces for cloud, telecommunications and software to help Federal, State and Local Government agencies improve citizen and employee experience of government services.

The DTA's marketplaces help government agencies and digital experts conduct business with one another. The marketplaces are part of the DTA's strategy to accelerate the transformation of digital delivery in government so that it is easy to interact with, informed by its citizens and fit for the digital age.


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Unisys already provides services under the DTA's hardware marketplace and digital marketplace. Joining the cloud, telecommunications and software services marketplaces in 2021 provides government agencies easy access to a broader range of technology solutions and services to support digital transformation. The solutions available on the three new panels include:

"Unisys brings strong expertise in hybrid and multi-cloud environments, digital workplaces, managed networks, software and security. We understand how government policies need to be implemented, as well as the regulatory and privacy requirements to protect data and information. As part of DTA's marketplace and panels, we look forward to helping Australian government agencies streamline their transformation and continually raise the bar for citizen and employee experience," said Andrew Whelan, vice president of client management, Unisys Asia Pacific.

#contactcenterworld, @UnisysCorp

Posted by Veronica Silva Cusi, news correspondent
Source: https://www.prnewswire.com


About Unisys:
Company LogoUnisys designs, builds, and manages mission-critical environments for businesses and governments who have no room for error. Because we have a deep understanding of high-volume, transaction-intensive, and secure computing, we can partner with our clients to deliver operational efficiencies, reduced complexity, increased productivity, and peace of mind.
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Today's Tip of the Day - Learn Through Bad Experience

Read today's tip or listen to it on podcast.

Published: Monday, September 27, 2021

Printer Friendly Version Printer friendly version

2021 Buyers Guide Recruitment Products/Services

 
1.) 
Emmersion

Automated Language Testing
Emmersion offers automated assessments to quickly and accurately test speaking, writing, and grammar fluency in 9 languages and counting. We help contact centers improve CSAT scores by screening for top talent and retaining top performers.

2.) 
MainTrax

HireTrax
HireTrax, MainTrax's standalone pre-hire virtual interviewing solution, automatically analyzes the behavioral characteristics found in each candidate's VOICE to help you select reps better suited for the specific job at hand. After all, agents speak with your customers for hours each day so it's vital they possess the behavioral characteristics and personality traits necessary to be successful. By picking those with tendencies of empathy and positive behavioral traits, you'll have a higher caliber of candidates who will perform better on the job and stay.

3.) 
Orion Learning Services Inc.

Assessments for Recruitment, Talent Management, Succession Planning
Looking for assessment tools to help you recruit faster, better and more accurately?

Orion Learning offers a full suite of assessment tools designed to target and report on candidate potential. Our tools are used for recruitment, talent management, succession planning and coaching/mentoring. All of the tools are delivered online and the reports are available online and will provide you with an amazing view of the candidate/individual's potential, interview questions, coaching/mentoring steps and much more.

If you're looking to find the candidate/individual with the highest potential, call Orion today!

4.) 
Vads

VADS Recruitment Services
VADS Indonesia provides a recruitment process with strict selection with various requirements according to client needs. VADS Indonesia also has a database of trained candidates so that it can meet the agent needs quickly and in large numbers.

5.) 
SalesMatch Ltd

Contact Centre Behavioural Assessments
SalesMatch is an intelligent web based sales and contact centre behavioural assessment platform. It is based on the well known, tried and tested DISC psychometric theory, used by thousands of organisations round the world.

- Reduces Agent Attrition - By selecting the right agent for the role
- Increases Performance - By matching the character profile to the task
- Reduces Time Off - A well matched profile to the role reduced work
stress
- Reduces Recruitment Costs - By early identification of the right candidates

Putting the right person in the job role has become the key focus in the drive...
(read more)

6.) 
TactiCall Recruitment Services

TactiCall Recruitment Services
Permanent Placement
Temporary / Labour Hire / Contingent and Contract Hire
Recruitment Consulting Services
Assessment Centre Design and Facilitation
 

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