News : Qualfon Grand Opening Ceremony Validates Guyana’s Unique BPO Market
Georgetown, Guyana, South America, March 23, 2015 -- Qualfon, a people-driven business process outsourcing (BPO) company and global provider of contact center services, will hold a grand opening ceremony Thursday March 26, in Georgetown, Guyana, South America. The event will open the doors to Qualfon’s new contact center campus.
As Qualfon unveils its new contact center campus, the ceremony is expected to draw large crowds. Guyana’s head of state, President Donald Ramotar, and its Minister of Finance, Ashni Singh, will be key participants in the ceremony, which will include a ribbon-cutting celebration. As part of the event, attendees will also hear from Kirk Laughlin, Founder and Managing Director of Nearshore Americas, Qualfon’s Founder, Alfonso Gonzales, and Qualfon’s CEO, Mike Marrow. Members of the media, members of the opposition party, and many of Qualfon’s partners and employees are also invited. After the ceremony, attendees will have the option to take a guided tour of the campus.
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For the past 10 years, Qualfon and Guyana have partnered to develop the BPO industry in Guyana. "Now, we’re seeing this market really take hold, and Qualfon is extremely excited to more than double and triple its presence in Guyana when the campus is at full capacity," added Marrow.
The new contact center campus is Qualfon’s third contact center location in the Georgetown area and will bring approximately 6,000 new jobs to the region over the next few years. Qualfon is currently hiring customer service representatives, technical support representatives, and managers. More information is available at the Qualfon Guyana Facebook page.
Posted by Veronica Silva Cusi, news correspondent
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Qualfon is a mission-driven BPO company, a global provider of contact center services and back-office processing, and a story of a united family. With experienced BPO leadership and a strong track record of business growth dating back to our founding in 1995, Qualfon helps companies reduce costs and deliver superior customer experiences. Today, we have over 16,500 employees serving international brands across many industries, and our 28 strategic outsourcing locations span the United States, the Philippines, Guyana, Costa Rica, and Mexico. Qualfon’s mission to “Be the Best BPO, Make People’s Lives Better” means we invest in our people and, in return, they take better care of you and your customers. Qualfon’s employee retention regularly exceeds the industry average, which creates a people-driven value chain: Our employees stay longer, providing you a higher quality service at a lower price. We "Think Big, Remember Small", and drive the difference between "what you have the right to do", and "the right thing to do".
Published: Wednesday, March 25, 2015
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