News : The Connection Welcomes New Additions to the Business Development Team
Burnsville, MN, USA, July 5, 2016 -- The Connection, a provider in contact center outsourcing, consulting, and training and development services, announced the addition of Paul Howe, VP of Business Development, and Connie Donohue, Business Development Executive, to the corporate team.
Paul Howe comes to The Connection(R) with over 20 years of experience creating and developing learning solutions, training content, and learning management solutions (LMS). "The increasing demand for scalable, cost-effective training solutions led us to look for additional ways we can add value to our existing client base. We view Paul Howe’s appointment as a sign of our commitment to being the leader in call center outsourcing, training and content development services, and eLearning solutions," said Fred Weiner, President of The Connection(R). "Paul will be a great addition to the team, focusing on the build out of customized, scenario based training in the form of eLearning that can scale and grow with existing call centers and organizations."
Also joining the Business Development team is Connie Donohue, joining The Connection(R) as Business Development Executive. Connie will focus on continuing the company’s objective to provide personalized and scalable contact center outsource solutions to top Fortune 5000 companies in the healthcare, consumer goods and services, wireless, and education markets. "I am excited to start a new challenge within The Connection(R) and feel fortunate to join such a respected company that prides itself on top quality service," says Donohue.
Posted by Veronica Silva Cusi, news correspondent
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About The Connection:
The Connection is a U.S.-based live operator inbound contact center and service agency. For over 31 years, we have helped leading national corporations outsource their customer service and sales calls. Our fully automated, state-of-the-art call center equipment and custom software enables The Connection to field thousands of calls daily for each client with a high degree of professionalism and customization. We have the capacity to handle over 100 million calls a year. This capacity provides our clients with the best of all worlds: superior quality, experience, and hands on service coupled with the advanced technical capabilities of the finest contact centers in the country.
Published: Wednesday, July 6, 2016