News : The Probe Group Selects Technology from Noble Systems
Sydney, Australia, Jan 20, 2015 -- Noble Systems Corporation, a global provider in unified contact centre technology solutions, announce the selection of the Noble ShiftTrack Workforce Management (WFM) software by The Probe Group, a national provider of customer management outsourced solutions. The addition of ShiftTrack to their Noble Enterprise blended contact management platform allows the company to more accurately plan future workloads and staffing requirements within their contact centre.
Posted by Veronica Silva Cusi, news correspondent
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About Noble Systems:
Noble Systems Corporation is a global provider of contact center, workforce engagement, and analytics technologies, offering premise, cloud, and hybrid platforms. Noble Systems has been providing innovative solutions since 1989. Noble is the technology vendor of choice for tens of thousands of agents at 4,000+ client sites worldwide.
About Probe Group:
Probe Group delivers accelerated business outcomes backed by tested Business Process outsourcing (BPO) capabilities and end-to-end solutions.
Published: Tuesday, January 20, 2015