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News : The PT Services Group Chooses Noble Systems’ Enterprise Contact Center Solution
Atlanta, GA, USA, April 9, 2015 -- Noble Systems Corporation, a global provider in unified contact center technology, reports that The PT Services Group has chosen the Noble(R) Enterprise solution to enhance its appointment setting, business intelligence, and data collection programs.
With a commitment to supporting the financial services and insurance industries, The PT Services Group will apply Noble’s contact technology to help its clients open doors to new prospects and new business.
"Noble’s technology was the clear choice to help us more effectively accomplish our objectives," said Harvey Pollack, CEO of The PT Services Group. "The Enterprise platform will not only increase our ability to engage prospects for our clients, but also will enable us to add new lines of business to our existing portfolio of offerings."
The PT Services Group will employ the agent/management desktop and blended inbound and outbound contact technologies in the Noble solution to optimize its contact strategies, while the web-based supervisor interface included in the package will expand the mobile capabilities of the organization’s managers.
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About Noble Systems:
Noble Systems Corporation is a global provider of contact center, workforce engagement, and analytics technologies, offering premise, cloud, and hybrid platforms. Noble Systems has been providing innovative solutions since 1989. Noble is the technology vendor of choice for tens of thousands of agents at 4,000+ client sites worldwide.
About PT Services Group:
The PT Services Group offers appointment setting, business intelligence, and data collection services.
Published: Friday, April 10, 2015