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News : The Salvation Army National Headquarters Selects RingCentral’s Cloud Communications

#contactcenterworld, @ringcentral

Belmont, CA, USA, February, 2017 -- RingCentral, Inc. (NYSE:RNG), a provider of enterprise cloud communication and collaboration solutions, announced that The Salvation Army USA, an organization that has been helping those in need in the United States for the past 130 years, has selected RingCentral Office(R) as its cloud communications solution.

Leveraging RingCentral’s integration with Microsoft Office 365, The Salvation Army employees at the national headquarters office located in Washington D.C. will now have access to communications capabilities within their main productivity suite, enhancing their ability to efficiently communicate and collaborate with co-workers.

Ring2 Dashboards & Wallboards Free Trial 

Recognizing the benefits of a cloud-based business communications solution, including the ability to integrate with other cloud applications like Office 365, as well as technical and economic efficiencies, The Salvation Army national headquarters office is eliminating its legacy PBX systems and third party video conferencing application. By deploying RingCentral Office, The Salvation Army national headquarters will empower its workforce with all inclusive communication and collaboration capabilities so they can connect from anywhere, at anytime, and on any device.

"We are excited to now be able to seamlessly communicate across our corporate offices and have the ability to integrate RingCentral with Microsoft Office 365 to improve our overall workstream communications," said Jin Chong, information technology director at The Salvation Army. "Communication is essential to all aspects of our organization. RingCentral gives us the reliable communications capabilities we need to best serve the individuals and communities we support."

"We are honored to provide The Salvation Army with a business communications solution that caters to the mobility needs of employees," says Mitch Tarica, vice president of sales. "At RingCentral, we know first hand how important it is to maintain efficient business communications at all times. The Salvation Army helps countless individuals every year, and we couldn’t be more excited to support their mission."

#contactcenterworld, @ringcentral

Posted by Veronica Silva Cusi, news correspondent
Source: RingCentral


About RingCentral, Inc.:
Company LogoRingCentral is a publicly traded provider of cloud-based phone systems for businesses. It is headquartered in Belmont, California and has offices in Denver, Colorado; Manila, Philippines; Xiamen, China; St. Petersburg, Russia and Odessa Ukraine.
  Company Blog   Company RSS Feed   Company Facebook   Company Twitter   Company Instagram   Company YouTube   Company LinkedIn   Company Profile Page

About The Salvation Army:
Company LogoThe Salvation Army is a Christian denominational church and an international charitable organization structured in a quasi-military fashion.
Company RSS Feed   Company Profile Page

Today's Tip of the Day - Pound-Hash-Number!

Read today's tip or listen to it on podcast.

Published: Tuesday, February 7, 2017

Printer Friendly Version Printer friendly version

2020 Buyers Guide Remote Agent Solutions

 
1.) 
3Fiftynine

Branches
Making sure agents can work remotely isn’t a problem with Branches. The system shows accurate information, real-time. No fear of missing out on important updates anymore.

2.) 
Centrical

Centrical Business Continuity & Remote Work Solutions
Centrical Solutions Help Sustain Business Continuity,
Keep Employees Engaged and Connected During COVID-19
In response to the COVID-19 pandemic, Centrical, provider of the holistic, real-time employee engagement and performance management platform, offers contact centers ways to

Keep calm and keep working remotely.

We offer solutions for business continuity in a crisis that provide effective engagement, communications, and reskilling of employees working from home, among other things. They will let you:

Reduce anxiety and isolation
The times we’re in require an extra effort to communicate and keep everyone connected. With Centrical, you can create an ongoing stream of communica...
(read more)
PH: +1 800 538 4263 (US) or +44 20 3318 6424 (UK)

3.) 
Cloud IT Services GmbH

Dialfire
Dialfire offers you a complete call center solution that is simple and intuitive to use and adapts to your needs. It's completely cloud-based, saving you the hassle of setting up a phone system and installing software. In addition to predictive dialing and call blending of inbound calls, you can create personalized campaigns through an intuitive and easy-to-use interface. Features include automated workflows and full control over the agent screen.

You can see the full list of features here:

4.) 
Orion Learning Services Inc.

Learning & Development
Learning & Development - For Remote Workers
Learning & Development for Remote Agents, Supervisors, Managers and Administration/Support Staff

Orion Learning is a global leader in providing accredited learning and development solutions for organizations globally. We offer call/contact center certification programs for Agents, Supervisors and Managers, business certifications and examinations for wide range of topics including project management, change management and service management, leadership soft skills and a full suite of assessment tools which can be used for recruitment, talent management, succession planning and coaching/mentoring. We deliver our solutions to global community and all of our solutions are delivered digitally.
PH: 1-416-992-5158
 

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