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News : The United Federation of Teachers Partners with Vibrant Emotional Health to Launch Mental Health Helpline


New York, NY, USA, Mar 12, 2024 - Vibrant Emotional Health (Vibrant), a mental health organization, announces a new partnership with the United Federation of Teachers (UFT) to introduce transformative mental health and emotional well-being helpline 1-800-UFT-FOR-U designed for union members. This partnership, backed by a three-year contract, represents a significant advancement in providing immediate crisis intervention, mental health resources, and general emotional support services to union members in need.

With the initial launch on March 12, 2024, followed by several phases throughout the coming weeks, the helpline will roll out support services for its members through call, text and chat options. The new helpline will offer 24/7/365 expanded emotional and crisis support to address the diverse mental health needs of New York City non-supervisor educators and school workers, including teachers, classroom aides, school administrative workers, counselors, and school nurses. With this partnership, Vibrant and the UFT aim to bolster mental health resources and promote emotional well-being throughout the education system in New York City.

"At Vibrant Emotional Health, we are committed to breaking down barriers to mental health care and ensuring that support is readily available to those who need it most," said Lisa Furst, Chief Programs Officer at Vibrant Emotional Health. "We are proud to join forces with the United Federation of Teachers to launch this innovative helpline, which will serve as a lifeline for educators and front-line workers, offering compassionate assistance during times of crisis and beyond."

"UFT members are under stress like never before. Our members know they can come to MAP for confidential expert support. The partnership between UFT/MAP and Vibrant creates more opportunities and a new way to provide vital support whenever a member is in need," said Michael Mulgrew, President of the United Federation of Teachers.

According to a survey sponsored by the National Education Association and the American Federation of Teachers in 2023, teachers reported better well-being in January 2023 than in prior years, and rates of job-related stress have returned to pre-pandemic levels. However, teachers continue to report worse well-being than the general population of working adults. By investing in comprehensive support systems and promoting a culture of well-being for teachers, we can create healthier, more sustainable educational environments that benefit them and students alike. Vibrant is committed to working with other cities nationwide to prioritize educators' mental health needs.

"To meet the needs of our membership, we needed to be able to provide quality, experienced support outside the traditional workday. By providing a cadre of Vibrant counselors specially trained to support the needs and experiences of UFT members, we can provide crisis support in multiple languages, 24/7, seven days a week," said Tina Puccio, LCSW, Director of the UFT Member Assistance Program.

The helpline will provide confidential crisis intervention, emotional support, and information referral services, catering to the unique needs of the education community. Trained professionals will be available around the clock, in multiple languages, to offer guidance, resources, and a listening ear to individuals experiencing mental health challenges or emotional distress.

By prioritizing educators' mental health and providing them with the necessary support and resources, all these professional settings can create a more positive and conducive working environment for all staff members. This will ultimately benefit educators and students by promoting mental health awareness, reducing stigma, and ensuring all education community members have the support they need to thrive.


Posted by Veronica Silva Cusi, news correspondent

About Vibrant Emotional Health (Vibrant):
Vibrant Emotional Health is a non-profit organization that helps individuals and families achieve emotional wellbeing. For over 50 years, our groundbreaking solutions have delivered high-quality services and support when, where and how people need it. We offer confidential emotional support through our state-of-the-art contact center and crisis hotline services that use leading-edge telephone, text and web-based technologies, including the 988 Suicide
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Published: Wednesday, March 13, 2024

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2024 Buyers Guide Payment Services


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