Cookie Preference Centre

Your Privacy
Strictly Necessary Cookies
Performance Cookies
Functional Cookies
Targeting Cookies

Your Privacy

When you visit any web site, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences, your device or used to make the site work as you expect it to. The information does not usually identify you directly, but it can give you a more personalized web experience. You can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, you should know that blocking some types of cookies may impact your experience on the site and the services we are able to offer.

Strictly Necessary Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site may not work then.

Cookies used

ContactCenterWorld.com

Performance Cookies

These cookies allow us to count visits and traffic sources, so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site.

Cookies used

Google Analytics

Functional Cookies

These cookies allow the provision of enhance functionality and personalization, such as videos and live chats. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, then some or all of these functionalities may not function properly.

Cookies used

Twitter

Facebook

LinkedIn

Targeting Cookies

These cookies are set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant ads on other sites. They work by uniquely identifying your browser and device. If you do not allow these cookies, you will not experience our targeted advertising across different websites.

Cookies used

LinkedIn

This site uses cookies and other tracking technologies to assist with navigation and your ability to provide feedback, analyse your use of our products and services, assist with our promotional and marketing efforts, and provide content from third parties

OK
[HIDE]

Here are some suggested Connections for you! - Log in to start networking.

EXECUTIVE MEMBER
Sri Sumari
GM Health Care Service
58
MEMBER
Irine Lopez
Chief Revenue Officer
85
EXECUTIVE MEMBER
Aprialdi Hendryana
Assistant Vice President
245
MEMBER
Sam Zuccarello
KPI Manager, Human Resources
227
MEMBER
Yudha Satya Perdana
Service Quality & Development Head
0

News : Think Tribe Introduces Smart Receipts to Boost Sales and Customer Engagement

#contactcenterworld

Dubai, UAE, May, 2022 -- Think Tribe Technologies is introducing Smart Receipts , which allow retailers to issue digital receipts and digitize warranties and manuals.

A smart receipt is an intuitive receipt technology that has the prime objective of customer engagement with its users and helps brands and retailers Acquire, Engage and eventually retain their customers.

It's also an excellent opportunity for brands to go green and be eco-friendly. The receipts can be sent to the customer's mobile phone, WhatsApp, email, and mobile app against purchases.

Zia Manna, Founder, and Director of Think Tribe says,"Most brands experience a lower yield or ROI on their CRM initiatives due to poor data capture rate and poor customer database and quality. What makes smart receipt a game-changer is it provides the brand an opportunity to gather customer's information and transaction, which drives a higher ROI from the brand's CRM initiatives."

Steve Raju, Founder, and Director of Think Tribe says,"Smart Receipts can drastically improve post-purchase customer engagement for retail brands through real-time offers that are based on recommendations by CRMs and e-commerce platforms that can identify upsell and cross-sell opportunities. Brands can also do surveys at the product level and brand level to get feedback from customers and enhance brand loyalty."

Mallesh Reddy, General Manager of Think Tribe, says"Smart receipts will make shopping easier and more fun with less paper to carry and worry about warranty or DIY. Smart receipts provide rewards-driven engagement that enables retailers to target customers better and engage with them meaningfully."

#contactcenterworld

Posted by Veronica Silva Cusi, news correspondent
Source: https://menafn.com


Today's Tip of the Day - Feasibility Of An IP Contact Center

Read today's tip or listen to it on podcast.

Published: Thursday, June 2, 2022

Printer Friendly Version Printer friendly version

2024 Buyers Guide SaaS Solutions

 
1.) 
CrankWheel

CrankWheel Screen Sharing
CrankWheel is an easy and simple screen sharing solution, made for the needs of salespeople and customer service agents.

CrankWheel complements voice calls by adding visuals to ongoing calls. There is no need to get the customer off the phone, onto another platform.

Agents share their screens by directing clients to a link that can be sent via SMS, email or simply spelled out.

The client can enter on any device, mobile, desktop or tablet and enters the session instantly. There is no registration or download required by the client.

Features:
- Screen sharing
- Agents can hand control over to the client
- Warm lead capture widget that alerts the sales team instantly of an intere...
(read more)
 

About us - in 60 seconds!

Join Our Team

Industry Champion Award Leaderboard

Most active award (top 10) entrants in the past 48 hours! - Vote for Others / About Program
Submit Event

Upcoming Events

The 19th AMERICAS Annual Best Practices Conferences are here! Meeting Point for the World's Best Contact Center & CX Companies Read More...
 26747 
Showing 1 - 1 of 3 items

Newsletter Registration

Please check to agree to be placed on the eNewsletter mailing list.
both ids empty
session userid =
session UserTempID =
session adminlevel =
session blnTempHelpChatShow =
CMS =
session cookie set = True
session page-view-total = 1
session page-view-total = 1
applicaiton blnAwardsClosed =
session blnCompletedAwardInterestPopup =
session blnCheckNewsletterInterestPopup =
session blnCompletedNewsletterInterestPopup =