Dubai, UAE, May, 2022 -- Think Tribe Technologies is introducing Smart Receipts , which allow retailers to issue digital receipts and digitize warranties and manuals.
A smart receipt is an intuitive receipt technology that has the prime objective of customer engagement with its users and helps brands and retailers Acquire, Engage and eventually retain their customers.
It's also an excellent opportunity for brands to go green and be eco-friendly. The receipts can be sent to the customer's mobile phone, WhatsApp, email, and mobile app against purchases.
Zia Manna, Founder, and Director of Think Tribe says,"Most brands experience a lower yield or ROI on their CRM initiatives due to poor data capture rate and poor customer database and quality. What makes smart receipt a game-changer is it provides the brand an opportunity to gather customer's information and transaction, which drives a higher ROI from the brand's CRM initiatives."
Steve Raju, Founder, and Director of Think Tribe says,"Smart Receipts can drastically improve post-purchase customer engagement for retail brands through real-time offers that are based on recommendations by CRMs and e-commerce platforms that can identify upsell and cross-sell opportunities. Brands can also do surveys at the product level and brand level to get feedback from customers and enhance brand loyalty."
Mallesh Reddy, General Manager of Think Tribe, says"Smart receipts will make shopping easier and more fun with less paper to carry and worry about warranty or DIY. Smart receipts provide rewards-driven engagement that enables retailers to target customers better and engage with them meaningfully."
Posted by Veronica Silva Cusi, news correspondent
Published: Thursday, June 2, 2022
CrankWheel Screen Sharing
CrankWheel is an easy and simple screen sharing solution, made for the needs of salespeople and customer service agents.
CrankWheel complements voice calls by adding visuals to ongoing calls. There is no need to get the customer off the phone, onto another platform.
Agents share their screens by directing clients to a link that can be sent via SMS, email or simply spelled out.
The client can enter on any device, mobile, desktop or tablet and enters the session instantly. There is no registration or download required by the client.
- Screen sharing
- Agents can hand control over to the client
- Warm lead capture widget that alerts the sales team instantly of an intere...