News : Thinking Phone Networks Named “Company of the Year”
Cambridge, MA, Dec 9, 2013 -- Thinking Phone Networks, a provider in unified communications as a service (UCaaS), has been awarded Frost & Sullivan’s Company of the Year Award in the North American hosted IP telephony and UCC services market.
"Frost & Sullivan recognizes Thinking Phone Networks for its leading position in the hosted IP telephony and UCC services market through a sustainable growth strategy, highly effective execution, strong focus on product innovation, and the delivery of superior customer value," said Elka Popova, program director at Frost & Sullivan. "In 2012 and 2013, the company outperformed many of its competitors in terms of installed base and revenue growth rates, customer churn, service availability, feature enhancements, channel expansion, and other key performance indicators. It is well-positioned to continue on its growth trajectory and gain market share over the next few years."
"We are honored to be recognized by Frost & Sullivan as its UCaaS Company of the Year," said Steve Kokinos, Thinking Phone Networks president & CEO. "The demand for cloud services is exploding and enterprises are looking for innovative solutions that significantly enhance communications, improve process efficiencies, and drive down costs. As the report notes, our ThinkingSuite platform offers one of the most comprehensive cloud collaboration portfolios in the market and we continue to strive to bring superior value to our customers."
ThinkingSuite addresses the need for a communications solution that allows companies to support the bring-your-own-device (BYOD) movement, drives business process improvements, and significantly lowers costs. Developed from the ground up to serve enterprise requirements, ThinkingSuite provides UCaaS capabilities spanning voice, video, presence and instant messaging, contact center, and conferencing. It also fosters ready integration of third-party off-the-shelf and "home grown" business applications such as CRM and ERP.
For the Company of the Year Award, Frost & Sullivan benchmarked Thinking Phone Networks' performance in several best-practice areas, including growth strategy excellence, growth implementation excellence, degree of innovation with products and technologies, leadership in customer value, and leadership in market penetration.
Posted by Veronica Silva Cusi, news correspondent
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Published: Tuesday, December 10, 2013