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News : Three Moves Call Centre Roles from India to Ireland
Limerick, Ireland, Oct 8, 2015 -- Hutchison 3G Ireland (Three) has completed the transition of all customer care calls from Mumbai to Ireland. This transition has resulted in the filling of 100 roles in its contact centre in Limerick which now employs 450 people.
Robert Finnegan, CEO of Three said: "Today marks the completion of a very significant milestone for Three. Our aim is to deliver the ultimate customer service experience and this is now a reality through our Irish based customer service centres of excellence in both Limerick and Waterford. I would like to thank our valued employees for their hard work through this transition and their continued dedication to providing first class care to our customers.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Performance Measures For Other Departments!
More Editorial From Three
3 is a brand name under which several UMTS-based mobile phone networks and Broadband Internet Providers are operated in Austria, Denmark, Hong Kong, Macau, Indonesia, Ireland, Italy, Sweden, and the United Kingdom. The company was founded in 2002.
About Three Ireland:
3 provides national coverage for calls and texts, and has great 3G coverage in the UK, with over 88% population coverage for video services including video calling, video messaging and the downloading of video clips. 3’s services are available in over 8,800 retail outlets across the UK.
Published: Friday, October 9, 2015