#contactcenterworld, @sangoma

Orlando, FL, USA, March 18, 2019 -- Thrio announced a partnership with VoIP Innovations (VI), a full-service provider of global SIP trunking and CPaaS. Thrio is an artificial intelligence powered contact center suite.

Thrio will utilize VoIP Innovations SIP trunking services for origination and termination for their contact center clients as well as participate in VI’s newly launched Showroom, the first CPaaS marketplace for the channel.

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"We are thrilled to partner with VoIP Innovations and have the Thrio offering made available to VoIP Innovations customers and partners to fulfill various customer care and lead generation opportunities," said Ed Margulies, CEO of Thrio. "This partnership reflects the growing market appetite for contact center solutions and SIP Trunking/CPaaS providers working side by side."

"Thrio’s contact center solutions combined with VoIP Innovation’s SIP trunking and CPaaS solutions are truly state of the art and we believe the partnership will be of great value to VI’s 2,000 channel partners and clients," said David Walsh, CEO of VoIP Innovations. "We are excited to provide Thrio with VI’s SIP trunking services and include Thrio’s solutions in our recently launched VI Showroom."

#contactcenterworld, @sangoma

Posted by Veronica Silva Cusi, news correspondent
Source: https://www.prweb.com