News : TIM Invests in App for Deaf People to Make Calls
Milan, Italy, Jan 16 2017 -- TIM Ventues, Invitalia Ventures and Principia have participated in a series A financing round for Pedius, a start-up that has developed an application for deaf people to make normal phone calls, using speech recognition and synthesis technologies. The company raised money to help bring its product to market in more countries and expand its sales network. It's also working on developing a similar service for elderly people.
Pedius has both a consumer product to make calls, as well as a business platform to help organisations offer a toll-free number for hearing impaired people to contact their customer service. Its services are available in nine countries and six languages already, and TIM uses the platform at its own call centre. Other business customers include BNL, HP and Axa Assitance, as well as a number of Italian municipalities.
Sponsor message - content continues below this message
Employee Engagement Awards NOW OPEN!
Enter your center,and compete for this prestigious award to attract new staff and show investors and customers you are #1 in your nation!!
Content continues ….
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Do Your Agents Have All The Right Tools?
More Editorial From Pedius
Pedius is a communication system helping Deaf and Hard of Hearing people to make phone calls, using voice recognition and speech synthesis technologies
Published: Thursday, January 19, 2017
|Bright Pattern Inc|
Bright Pattern is an effective cloud contact center software which helps businesses to simplify multichannel service. Bright Pattern’s solution features enterprise-grade architecture that offers n...
Genesys® powers 25 billion of the world’s best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel, every day. Over 10,000 companies in...
Cisco provides Unified Customer Contact solutions that extend customer care beyond simple phone transactions and the traditional contact centre to unique content-rich customer centric experiences. The...
Concentrix, a wholly-owned subsidiary of SYNNEX Corporation (NYSE: SNX), is a business services company. We focus on customer engagement and improving business outcomes for over 450 global clients acr...