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News : Government Fund Planned for Teletalk Expansion
Dhaka, Bangladesh, Sept 9, 2016 -- State-owned mobile operator Teletalk is set to receive government funds and loans within the next two years to expand and upgrade its network.
It will help the operator move to a vibrant position, State Minister for Telecom Tarana Halim said yesterday at the launch of Teletalk's call centre in Gulshan.
"Under its expansion programme, Teletalk will also hire quality manpower to deliver better services."
The Executive Committee of the National Economic Council has already approved a project for Teletalk.
Meanwhile, the company has taken up a project with its own fund, she added.
Within the next two years, the company will work on a series of projects under a master plan, Tarana said.
Teletalk will expand its 3G network, especially on the highways, metropolitan cities and districts, and will also improve its 2G network this fiscal year under these projects.
After becoming the state minister of the telecom division, Tarana also rebranded Teletalk earlier this year.
"Teletalk is riddled with problems, especially in the network segment, and I assure you that within one year, these problems will be resolved and it will be a self-dependent company," she said.
Telecom users want to use Teletalk's service, but the poor service quality has deterred them from coming under its network, she said.
The operator will establish 20 customer care centres by this year, as part of its plan to set up such centres at all the district headquarters.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Set Customer Expectations
Published: Tuesday, September 13, 2016