Bridgewater, NJ, USA, May, 2022 -- With the lion’s share of consumers (86%) associating businesses with a toll-free number as higher quality companies, it is paramount to protect the integrity of these trusted numbers. Fortunately, with the most recent advancement in the nation’s robocall mitigation efforts, telephone calls made from toll-free numbers are now eligible to be included in the nation’s Calling Number Verification Service.
As a provider in ensuring communications can be trusted, iconectiv has been approved as an authorized RespOrg in this service, which is based on the Signature-based Handling of Asserted information using toKENs (SHAKEN) framework. This allows iconectiv to cryptographically sign outbound toll-free calls for those businesses and contact center operators authorized to use toll-free telephone numbers on our RespOrg.
"Hospitals, schools and other legitimate organizations need and deserve to have their calls receive the highest level of trust that the STIR/SHAKEN era can provide," said Richard Jacowleff, iconectiv CEO. "As a RespOrg, iconectiv can provide those organizations with new options for ensuring that service providers and consumers can confidently continue to view calls from toll-free numbers as trustworthy.
"And, since some of our customers are RespOrgs themselves, we can provide them with additional value-add by helping them navigate the application process to also become approved RespOrgs in the SHAKEN ecosystem," Jacowleff added. "In doing so, they, too, can extend these robocall mitigation benefits to their customers. Bottom line: every legitimate call that is answered is another victory in the war on illegal robocalls."
Posted by Veronica Silva Cusi, news correspondent
At iconectiv, we envision a world without boundaries, where the ability to access and exchange information is simple, seamless and secure. As the authoritative partner of the communications industry for more than 30 years, iconectiv realizes this vision for more than two billion people every day by providing market-leading solutions that enable the interconnection of networks, devices, and applications.
Published: Monday, May 16, 2022
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