News : Toll-free Helpline System Launched for PMAY-G Beneficiaries in Assam

Guwahati, India, Nov 3, 2018 -- "The beneficiaries of PMAY-G will be able to inform about their problems directly to the authority through a toll-free helpline service and the same will be addressed within two working days."—said Naba Kr Doley, Assam’s Panchayat and Rural Development (P & RD) minister in the inauguration function of toll Free Helpline Service for PMAY-G beneficiaries held at the office of the Commissioner of P & RD here on Saturday.
The toll free Helpline number launched on Saturday. The beneficiaries may also SMS and WhatsApp their problems.
The minister also said measures were being taken to solve the problems found during the night stay at newly constructed PMAY-G houses by the officials of P & RD and public representatives on August 11, 2018. The night-stay by officials of the department was initiated to get first hand experience of living condition in PMAY-G houses.
Sponsor message - content continues below this message
Employee Engagement Awards NOW OPEN!
Enter your center,and compete for this prestigious award to attract new staff and show investors and customers you are #1 in your nation!!
Content continues ….
Regarding the problem of dearth of masons for building PMAY-G houses in the state, the department has taken initiatives to impart mason training in mission mode. The minister said that the helpline number was launched as a part of steps taken to accelerate the construction of PMAY-G houses so that the beneficiaries could inform about their problems immediately.
He also urged that the beneficiaries should come forward to avail this facility to resolve their problems and to get their houses constructed within stipulated time and give opportunities to other eligible beneficiaries in getting their house. He also asked the newly-appointed appointed employees for the call center to attend each and every call from the beneficiaries with utmost care and patience.
Dr J B Ekka, Principal Secretary, P & RD hoped that the toll-free helpline service would expedite the implementation of PMAY-G programme.
The contact numbers of all beneficiaries are in the database of P & RD and the status of construction of houses will also be assessed by the department from time to time.
Posted by Veronica Silva Cusi, news correspondent
Source: http://www.theshillongtimes.com
Today's Tip of the Day - Break Monotony – Rotate Your Staff
Related Editorial
- Delhi LG Inaugurates Six E-governance Initiatives of DDA
- Panchkula Municipal Corporation Helpline to be Functional in Two Weeks
- Schools Told to Install Wireless Phones for Emergency
- A First: Emergency Response Support System in State
- Janahita for Grievance Redressal to Become pan-TS Initiative
- Helpline Numbers Not Usable During Rains
About ContactCenterWorld:ContactCenterWorld is The Global Association for Contact Center & Customer Engagement Best Practices. Today we have over 205,000 corporate 'individual' members have joined the association's website 'ContactCenterWorld.com'. We were established in 1999.
Published: Tuesday, November 6, 2018
Industry Suppliers | Get Listed |
![]() | Noble Systems Noble Systems Corporation is a global provider of contact center, workforce engagement, and analytics technologies, offering premise, cloud, and hybrid platforms. Noble Systems has been providing inno... (view more) | |
![]() | Transcosmos, Inc. Maintaining multi-channel customer support via phone, fax, web and email can be a heavy burden for a company to bear. In addition to maintaining a high quality support system that takes advantage of t... (view more) | |
![]() | ConSol Limited ConSol bridges the gap between governments, corporations institutions and their stakeholders using technology, facility provides efficient services in exchange of valuable information solutions that i... (view more) | |
![]() | NICE Systems NICE (NASDAQ: NICE), is a worldwide provider of intent-based solutions that capture and analyze interactions and transactions, realize intent, and extract and leverage insights to deliver impact in re... (view more) | |
Get Listed |