News : Toll-free Number for Road Accident Management Services
New Delhi, India, Dec 21, 2015 -- The government said it has alloted a toll-free number for road accident management services which can be accessed from any part of the country.
"National Highways Authority of India (NHAI) requested Department of Telecommunication for allotment of a toll free number. DoT alloted four digit short code for Road Accident Management Services," Minister of State for Road Transport and Highways Pon Radhakrishnan said in a written reply to the Rajya Sabha.
The toll-free service will be a mandatory service to be provided by all access service providers and will be accessed from anywhere in India, he said.
He said Indian Highway Management Company Limited (IHMCL), promoted by NHAI, is executing the project.
"Based on geographical contiguity, IHMCL structured the project under six zones," the Minister said, adding that work for West Zone has been awarded to Bharat BPO and Call Centre would be set up at Ahemadabad for Goa, Gujarat, Maharashtra, Rajasthan, Dadra, Nagar Haveli and Daman & Diu.
For South Zone, Bharat BPO will set up call centre at Mysore and states covered will include Andhra Pradesh, Karnataka, Kerala, Tamil Nadu, Telangana, Andaman and Nicobar Island, Lakshadweep and Puducherry.
Apollo Samarth Dhuv JV will handle the work for Delhi Zone with call centre at Gurgaon. The states covered under it will include Delhi, Uttar Pradesh, Uttarakhand and Madhya Pradesh.
For Chandigarh Zone, the Minister added the the call centre will be at Mohali with Haryana, Himachal Pradesh, Jammu & Kashmir, Punjab and Chandigarh falling under it.
Posted by Veronica Silva Cusi, news correspondent
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About National Highways Authority of India:
The National Highways Authority of India (NHAI) is an autonomous agency of the Government of India, responsible for management of a network of over 70,000 km of National Highways in India. It is a nodal agency of the Ministry of Road Transport and Highways. The current chairman of the NHAI is Rajinder Pal Singh.
Published: Tuesday, December 22, 2015
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