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News : Top of Mind Networks Ranked as Number One Mortgage CRM System

#contactcenterworld

Atlanta, GA, USA, Sept, 2019 -- Top of Mind Networks, a provider in customer relationship management and market automation software for the mortgage lender and real estate industries, has been ranked as the number one most used customer relationship management (CRM) system for mortgage origination in STRATMOR Group’s Technology Insight Study.

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The 2019 study finds that Top of Mind is the most used lead management CRM of all the CRMs in the mortgage lending space. Seventy-four percent of the survey respondents use a third-party Lead Management/ CRM tool, and Top of Mind is the most preferred tool with 18.4 percent market share, up from 17.6 percent in 2018.

"For the second year in a row, mortgage professionals have chosen Top of Mind Networks and our Surefire platform over any other mortgage CRM. The honor reflects our commitment to developing and updating a system that meets the industry's changing needs," says Bill Hayes, CEO. "We will continue to grow our products and services in an ongoing effort to serve our clients well and remain the industry’s CRM leader."

#contactcenterworld

Posted by Veronica Silva Cusi, news correspondent
Source: https://www.businesswire.com


About Top of Mind Networks:
Company LogoFounded in 2003, Atlanta-based Top of Mind Networks has grown from a bootstrapped post-close, follow-up solution into the leading CRM/marketing automation firm in the mortgage industry. Their Surefire platform is widely regarded as the gold standard in enterprise CRM, automating best practice throughout a borrower’s prospect-to-repeat-customer lifecycle.
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Today's Tip of the Day - 5 MORE Ways To Demotivate Staff

Read today's tip or listen to it on podcast.

Published: Monday, September 30, 2019

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2020 Buyers Guide IVR

 
1.) 
Call Center Studio

Call Center Studio
Call Center Studio is the world’s first call center built on Google and is one of the most secure and stable systems with some of the industry’s best reporting. It is one of the most full-featured enterprise grade systems (with the most calling features, one of the best call distribution, outbound dialing features and integrations—including IVR, AI Speech Recognition, blended inbound/outbound calling and includes Google’s new Dialogflow and Speech API. Call Center Studio is the absolute easiest to use (with a 10 minute setup), and is the price performance leader with lower equipment cost and less setup time.
PH: +1 512-872-7565

2.) 
Megacall

Virtual Switchboard
Megacall provides a fully customised Virtual Switchboard software for all companies (including IVR service). No matter the size of your business, our services adapt to the needs of each client.

Are you looking for a more effective way to communicate with your customers? Discover the advantages of using the IVR and how it can help in your communications.
PH: +34 952 667 511
 

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