News : Torfaen AM ‘Flabbergasted' by Criticism of Cwmbran Call Centre Staff
Cwmbran, Wales, Oct 21, 2015 -- Torfaen AM Lynne Neagle has hit back at claims that staff at a Cwmbran call centre were sacked for being ‘lazy workers’.
It comes after Griffin Place Communications went into liquidation in August this year, leading to more than 120 people being made redundant.
Former employees of Griffin Place Communications, which was based at Llantarnam Industrial Park, said they were told to keep working while their friends were in tears after losing their jobs.
Now the former director of the company has accused the attitudes of the employees for the demise of the business.
Ms Neagle, who organised a public meeting for local residents who had been affected shortly after the company went into administration, said: "I am utterly flabbergasted with the cheek of the former Griffin Place Communication’s director – is he really suggesting that the hardworking and dedicated staff are to blame for their repeated business failures?"
She added: "It was evident how much these jobs meant to former staff, many of whom were young, and who were devastated by the shocking way they had been treated.
"That the company should look to blame the staff for their failings is just adding insult to injury."
Griffin Place Communications has also been criticised for taking Welsh Government grants reported to be around £600,000 before going into liquidation. Questions have also been raised about why the money was awarded to the company.
A Welsh Government spokesman said: "We carried out our full due diligence process for the Griffin Place application, which takes into account a wide range of factors for considering the risk of the investment. We are unable to offer further specific detail as the case is still under police investigation."
He added: "We always consider the best mix of funding to achieve our objectives, including using a blend of grant and repayable finance. In the case of Griffin Place Communications an element of the funding was offered on a repayable basis."
Posted by Veronica Silva Cusi, news correspondent
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GPC is a privately owned company, providing contact centre solutions.
Published: Thursday, October 22, 2015