News : Toshiba's IPedge Exceeds Williams Furnace's Goals
Irvine, CA, Apr 30, 2014 -- Toshiba America Information Systems Inc., Telecommunication Systems Division announces that its IPedge(R) IP business telephone system has exceeded Williams Furnace Company's communications objectives for flexibility, performance, and affordability in a business telephone system from a name-brand vendor. Located in Colton, Calif., Williams Furnace Company designs and manufactures heating and air conditioning systems in its San Bernardino County.
"Toshiba's IPedge is a reliable, high-quality IP business telephone system that is affordable, feature-rich and empowers us to provide a higher level of customer service. Toshiba and its authorized dealer smplsolutions have exceeded our expectations," said Tami Williams, VP of Distributor Sales & Marketing at Williams Furnace Company.
"Toshiba's IPedge exceeded Williams Furnace's goals of improving customer service by providing exceptional contact center and reliable mobility applications, so customer calls always get through," said David Case, president of smplsolutions.
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About Toshiba USA:
Toshiba BCD is a provider of business communications solutions. It offers a comprehensive portfolio of communication systems and applications that enable customers to enhance customer relationships, drive productivity and maximise profitability. Toshiba BCD has a 129-year pedigree in telecoms. Its UK operation was established in 1987 and has a customer base of over 35,000, including 1,000 contact centre system implemementations.
Published: Thursday, May 8, 2014