News : Touchbase Deploys ScienceLogic to Differentiate Its Business
Reston, VA, USA, July 14, 2015 -- Touchbase Global Services Inc. ("Touchbase"), a managed services provider, has selected ScienceLogic's hybrid IT monitoring technology to differentiate its business and ensure the best in availability and performance of their Unified Communications (UC) and Network managed service offerings globally.
Touchbase is a provider in UC, contact center, networking, and data center technologies, with a particular focus on midsized and large organizations. ScienceLogic's platform enables Touchbase to deliver robust reporting and live dashboards to clients while providing customer service and enhanced uptime.
Per Matt Wilkinson, SVP of Global Services at Touchbase, "ScienceLogic has enabled greater performance and operational maturity for our supported IT environments. The visibility and proactive alerts that our NOC manage through ScienceLogic directly result in increased value of our Managed Services to our clients."
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Maintaining Customer Notes
Touchbase is a global technology services company that improves communication capabilities for multi-national organisations and contact centres. Touchbase was founded in London in 1992 and has since grown to deliver services worldwide through locations across Europe, North America and Asia Pacific.
ScienceLogic is a software and service vendor. It produces information technology management and monitoring solutions for IT Operations and Cloud computing.
Published: Friday, July 17, 2015
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