News : Towergate Selects Accenture to Drive Cloud-Based IT Transformation
London March, 2016 -- Towergate, a European independently owned insurance intermediary, is undertaking an IT infrastructure transformation across its entire business to address challenges posed by legacy systems and lack of integration and has chosen Accenture (NYSE: ACN) as its strategic service provider.
The transformation programme focuses on four service towers – networks, data centres, end-user computing and service-support. Towergate has chosen to work with Accenture to migrate infrastructure and applications to the public cloud – supporting the data centre and end user computing service towers. Towergate and Accenture have also signed a five-year arrangement for Accenture to manage service support across the whole IT infrastructure estate.
"This is a clear signal that we are committed to a turnaround plan which is now in its early stages, enabling efficient integration across Towergate. We have been vocal in our belief that the transformation of our IT infrastructure will give us the platform we need to accelerate growth, enabling our front line staff to be competitive, on and off line," commented Adrian Brown, COO, Towergate.
2018 Top Ranking Performers Present:
CONTACT CENTER & CUSTOMER ENGAGEMENT
BERLIN - ORLANDO - MACAOFIND OUT MORE!
"To ensure we pave the way for growth, we are transforming our entire IT infrastructure to positively change how we run our business and serve our diverse client base. We chose Accenture to help lead this programme to build a stable, scalable and flexible infrastructure to support our future vision.
"We are delighted to have been selected by Towergate to work on this strategically important programme. In today’s increasingly competitive and diverse industry, insurance companies need agile IT operations to adapt to change and drive profitability; transformation is key to achieving this," commented Hammad Rafique, General Insurance lead, UKI, Accenture.
Laura Collins, Editorial Management
Today's Tip of the Day - Getting The Training Underway
More Editorial From Accenture
Accenture is a global management consulting, technology services and outsourcing company. Accenture collaborates with its clients to help them become high-performance businesses and governments. With deep industry and business process expertise, broad global resources and a proven track record, Accenture can mobilize the right people, skills, and technologies to help clients improve their performance.
Towergate Insurance was founded in 1997 and is Europe's largest independently owned insurance intermediary.
Published: Tuesday, March 15, 2016
Genesys® powers 25 billion of the world’s best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel, every day. Over 10,000 companies in...
Salesforce.com delivers software-as-service offering a family of on demand solutions for integrated sales force automation, campaign management, customer service and support, and document and file man...
ConSol Limited is a provider of Contact Centre services, Customer Management Solutions and Business Process Outsourcing (BPO) to the Information Communication Industry in West Africa. ConSol bridges t...
Convergys delivers consistent, quality customer experiences in 58 languages and from more than 150 locations around the globe. We partner with our clients to improve customer loyalty, reduce costs, an...