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News : TPx Achieves HIPAA Compliance for Managed SD-WAN & Firewall Solutions

#contactcenterworld, @TPXComm

Los Angeles, CA, USA, September 15, 2020 -- TPx, a managed services provider whose product lines include managed IT, managed security, contact center and unified communications, announced that it has attained the Health Insurance Portability and Accountability Act (HIPAA) attestation for its Managed SD-WAN and Firewall solutions.

"We take security and privacy very seriously at TPx and achieving HIPAA compliance shows our commitment to delivering reliable and secure managed services for our healthcare customers," said Jared Martin, Vice President of MSx Managed Services at TPx.

Healthcare continues to be a prime magnet for cyberattacks, with electronic health records being a lucrative target. With the rapid expansion of telehealth due to COVID-19, the need for data security has never been greater. Healthcare organizations increasingly turn to managed services providers (MSPs) to improve security postures and decrease operating costs. Compliance is thus a critical element for hospitals, doctors’ offices and healthcare organizations in today’s managed services environment.

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"We evaluated our portfolio and decided to bring them all into a certified level of compliance. Our managed SD-WAN and Firewall solutions are just the beginning of our compliance efforts," Martin said. "Our customers and our channel partners are looking for more outsourced IT options that are HIPAA compliant, and we have an aggressive plan to certify our Managed Backup, Managed Endpoints, Managed Data Center and UCx solutions in the coming months."

Verified by a third-party audit, TPx’s attestation confirms that technical, physical and administrative safeguards, as well as company policies and procedures, meet HIPAA requirements. With HIPAA compliance secured, TPx simplifies the buying process for customers, making their compliance audits much easier thanks to using a compliant service provider.

#contactcenterworld, @TPXComm

Posted by Veronica Silva Cusi, news correspondent
Source: TPx


About TPx:
Company LogoFounded in 1998, TPx is a leading provider of UCaaS, Managed IT services and Managed Connectivity services, with approximately 30,000 customers and 53,000 customer locations across the U.S. TPx has best-in-class customer service embedded in its corporate DNA, offering guaranteed performance to all customers wherever there's a broadband connection. TPx customers serve every business sector and include many government and not-for-profit enterprises.
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Today's Tip of the Day - Train In Sensitivity

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Published: Thursday, September 17, 2020

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2020 Buyers Guide Visual Communications

 
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Co-Browsing Integration
Co-Browsing is the practice of web-browsing where two or more people are navigating through a website on the internet. Software designed to allow Co-Browsing focuses on providing a smooth experience as two or more users use their devices to browse your website. In other words, your customer can permit the agent to have partial access to his/ her screen in real-time.
 

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