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News : TPx Announces Completion of its Acquisition by Affiliates of Siris Capital Group, LLC

#contactcenterworld, @TPXComm

Los Angeles, CA, USA, Feb, 2020 -- TPx Communications, a managed services provider, whose product line includes unified communications, contact center, managed security, managed WAN, other managed IT services and network connectivity solutions, announced the completion of its acquisition by affiliates of Siris Capital Group, LLC ("Siris"), a private equity firm focused on investing and driving value creation in technology and telecommunications companies.

In conjunction with the close of the acquisition, Richard A. Jalkut, TPx’s Chief Executive Officer and Chairman, announced his retirement. Siris Executive Partner Joseph A. Cozzolino will serve as Executive Chairman of the Board of TPx and as Interim CEO. Mr. Cozzolino will lead the process to identify and select a permanent CEO with the appropriate experience and qualifications to drive TPx’s next phase of growth.

With more than 30 years of experience in the technology and telecommunications industry, Mr. Cozzolino brings a wealth of knowledge and B2B services expertise, with deep experience in enterprise voice, data, communications, security and managed services. Prior to joining Siris, Mr. Cozzolino served as Senior Vice President and Worldwide General Manager at Cisco, where he was responsible for growing Cisco’s global services business. In previous roles at Motorola Mobility, he successfully delivered on strategic growth initiatives and drove large-scale turnarounds and strategic transformations.

"As part of the Siris family of companies, TPx will have the enhanced support and resources it needs to lead in the fast-growing addressable market for UCaaS, CCaaS, and managed IT services, including security," said Mr. Cozzolino. "I know Siris is excited and eager to help accelerate TPx’s growth, building on its industry-leading customer satisfaction, tremendous range of award-winning products, and its large, diversified customer base. As Executive Chairman and Interim CEO, I look forward to supporting the company’s continued growth and helping the team achieve its strategic objectives."

Commenting on the leadership transition, Mr. Cozzolino said, "Dick has done a truly extraordinary job leading the transformation of TPx from a small regional telecom provider to a premier national managed services leader. We appreciate his excellent stewardship of TPx and thank him for his significant contributions to this business over the years."

TPx also announced that Brent Novak will assume the role of Chief Financial Officer. Mr. Novak succeeds Tim Medina, who will be stepping down from the CFO role to pursue other interests. Mr. Novak brings more than 25 years of financial leadership to the role, including 14 years at Ixia, a leading network validation and monitoring company, where as CFO he partnered with the CEO and other senior executives on key strategic, operational, and growth initiatives. Mr. Novak has an extensive background in corporate finance, accounting, treasury, financial planning and analysis, mergers and acquisitions, tax and strategic planning.

Additionally, TPx announced that Greg Daily will lead the sales and customer success organizations in the newly created role of Chief Revenue Officer. Greg brings 30 years of diverse and relevant technology and telecom experience to TPx. He has built, managed, transformed, and optimized national and international sales organizations, and is well positioned to lead TPx’s go-to-market and customer success efforts in its next phase of growth.

"TPx has a fantastic reputation and is well-positioned to accelerate growth with its award-winning product UCx and MSx product lines," Mr. Cozzolino said. "I want to welcome Brent and Greg to the TPx family, and I look forward to partnering with them and the rest of the executive team on this incredible opportunity to take TPx to the next level."

#contactcenterworld, @TPXComm

Posted by Veronica Silva Cusi, news correspondent
Source: TPx


About TPx:
Company LogoFounded in 1998, TPx is a leading provider of UCaaS, Managed IT services and Managed Connectivity services, with approximately 30,000 customers and 53,000 customer locations across the U.S. TPx has best-in-class customer service embedded in its corporate DNA, offering guaranteed performance to all customers wherever there's a broadband connection. TPx customers serve every business sector and include many government and not-for-profit enterprises.
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Published: Friday, February 14, 2020

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2021 Buyers Guide Payment Services

 
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Branch

Branch Employer Payments Platform - Earned Wage Access
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CallGuard, ChatGuard,
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A patented technology that is flexible way to take secure, PCI DSS compliant payments via live agents over the telephone, web, Chat, Chatbot, or IVR. No sensitive data enters the contact centre environment so, agents do not see, hear, store or record any card or personal details.

CallGuard can be deployed in various ways to fit the way your contact centre works. The solution can de-scope all, or parts, of your contact centre from the scope of PCI DSS compliance and works just as well for on-premise or home/remote working agents.

ChatGuard makes payments in Chat PCI DSS compliant and...
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Award-winning PCI compliance phone and multi-channel payment application.

PayGuard® is easy to deploy, very easy for agent to use from the office/contact centre or from home and is affordable.
 

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