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News : TPx Announces Completion of its Acquisition by Affiliates of Siris Capital Group, LLC

#contactcenterworld, @TPXComm

Los Angeles, CA, USA, Feb, 2020 -- TPx Communications, a managed services provider, whose product line includes unified communications, contact center, managed security, managed WAN, other managed IT services and network connectivity solutions, announced the completion of its acquisition by affiliates of Siris Capital Group, LLC ("Siris"), a private equity firm focused on investing and driving value creation in technology and telecommunications companies.

In conjunction with the close of the acquisition, Richard A. Jalkut, TPx’s Chief Executive Officer and Chairman, announced his retirement. Siris Executive Partner Joseph A. Cozzolino will serve as Executive Chairman of the Board of TPx and as Interim CEO. Mr. Cozzolino will lead the process to identify and select a permanent CEO with the appropriate experience and qualifications to drive TPx’s next phase of growth.

With more than 30 years of experience in the technology and telecommunications industry, Mr. Cozzolino brings a wealth of knowledge and B2B services expertise, with deep experience in enterprise voice, data, communications, security and managed services. Prior to joining Siris, Mr. Cozzolino served as Senior Vice President and Worldwide General Manager at Cisco, where he was responsible for growing Cisco’s global services business. In previous roles at Motorola Mobility, he successfully delivered on strategic growth initiatives and drove large-scale turnarounds and strategic transformations.

"As part of the Siris family of companies, TPx will have the enhanced support and resources it needs to lead in the fast-growing addressable market for UCaaS, CCaaS, and managed IT services, including security," said Mr. Cozzolino. "I know Siris is excited and eager to help accelerate TPx’s growth, building on its industry-leading customer satisfaction, tremendous range of award-winning products, and its large, diversified customer base. As Executive Chairman and Interim CEO, I look forward to supporting the company’s continued growth and helping the team achieve its strategic objectives."

Commenting on the leadership transition, Mr. Cozzolino said, "Dick has done a truly extraordinary job leading the transformation of TPx from a small regional telecom provider to a premier national managed services leader. We appreciate his excellent stewardship of TPx and thank him for his significant contributions to this business over the years."

TPx also announced that Brent Novak will assume the role of Chief Financial Officer. Mr. Novak succeeds Tim Medina, who will be stepping down from the CFO role to pursue other interests. Mr. Novak brings more than 25 years of financial leadership to the role, including 14 years at Ixia, a leading network validation and monitoring company, where as CFO he partnered with the CEO and other senior executives on key strategic, operational, and growth initiatives. Mr. Novak has an extensive background in corporate finance, accounting, treasury, financial planning and analysis, mergers and acquisitions, tax and strategic planning.

Additionally, TPx announced that Greg Daily will lead the sales and customer success organizations in the newly created role of Chief Revenue Officer. Greg brings 30 years of diverse and relevant technology and telecom experience to TPx. He has built, managed, transformed, and optimized national and international sales organizations, and is well positioned to lead TPx’s go-to-market and customer success efforts in its next phase of growth.

"TPx has a fantastic reputation and is well-positioned to accelerate growth with its award-winning product UCx and MSx product lines," Mr. Cozzolino said. "I want to welcome Brent and Greg to the TPx family, and I look forward to partnering with them and the rest of the executive team on this incredible opportunity to take TPx to the next level."

#contactcenterworld, @TPXComm

Posted by Veronica Silva Cusi, news correspondent
Source: TPx

About TPx:
Company LogoFounded in 1998, TPx is a leading provider of UCaaS, Managed IT services and Managed Connectivity services, with approximately 30,000 customers and 53,000 customer locations across the U.S. TPx has best-in-class customer service embedded in its corporate DNA, offering guaranteed performance to all customers wherever there's a broadband connection. TPx customers serve every business sector and include many government and not-for-profit enterprises.
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Today's Tip of the Day - Telephone Service

Read today's tip or listen to it on podcast.

Published: Friday, February 14, 2020

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2020 Buyers Guide Recruitment Products/Services


HireTrax, MainTrax's standalone pre-hire virtual interviewing solution, automatically analyzes the behavioral characteristics found in each candidate's VOICE to help you select reps better suited for the specific job at hand. After all, agents speak with your customers for hours each day so it's vital they possess the behavioral characteristics and personality traits necessary to be successful. By picking those with tendencies of empathy and positive behavioral traits, you'll have a higher caliber of candidates who will perform better on the job and stay.
PH: 612-817-4090

Orion Learning Services Inc.

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Looking for assessment tools to help you recruit faster, better and more accurately?

Orion Learning offers a full suite of assessment tools designed to target and report on candidate potential. Our tools are used for recruitment, talent management, succession planning and coaching/mentoring. All of the tools are delivered online and the reports are available online and will provide you with an amazing view of the candidate/individual's potential, interview questions, coaching/mentoring steps and much more.

If you're looking to find the candidate/individual with the highest potential, call Orion today!
PH: 1-416-992-5158


VADS Recruitment Services
VADS Indonesia provides a recruitment process with strict selection with various requirements according to client needs. VADS Indonesia also has a database of trained candidates so that it can meet the agent needs quickly and in large numbers.
PH: 0217991445

SalesMatch Ltd

Contact Centre Behavioural Assessments
SalesMatch is an intelligent web based sales and contact centre behavioural assessment platform. It is based on the well known, tried and tested DISC psychometric theory, used by thousands of organisations round the world.

- Reduces Agent Attrition - By selecting the right agent for the role
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- Reduces Time Off - A well matched profile to the role reduced work
- Reduces Recruitment Costs - By early identification of the right candidates

Putting the right person in the job role has become the key focus in the drive...
(read more)
PH: +44 1983 303011

TactiCall Recruitment Services

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Temporary / Labour Hire / Contingent and Contract Hire
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PH: 07 3831 6333

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