Los Angeles, CA, USA, Jan 19, 2021 -- TPx, a nationwide managed services provider delivering managed IT, security, unified communications and connectivity, announced that it now offers enterprise voice service for Microsoft Teams through an integration with its UCx unified communications as a service (UCaaS) platform.
"The use of collaboration applications like Microsoft Teams has skyrocketed to enable remote work during the pandemic. We’re making them work better for businesses by adding UCx enterprise-class telephony and 24/7 support," said Jamie Minner, Vice President, UCx for TPx. "Uniquely, the UCx-Teams Integration is engineered to work 24/7 even if Teams experiences an outage. TPx can reroute inbound calls outside of Teams through our geo-redundant network to keep calls connected."
With the UCx-Microsoft Teams integration, businesses can access UCx’s enterprise voice services natively from the Microsoft Teams app. TPx also offers Microsoft Teams phones from Poly that reduce noise and enhance sound.
"Our managed IT experts support and service Microsoft Office 365 with Teams every day for customers across the U.S. and are on point to ensure integration is seamless and deployment is successful," said Minner. "This gives businesses a single point of contact for their vital communications and collaboration applications. If any issues pop up, they’re not bouncing between their phone provider and Microsoft support."
"We’re helping SMBs and enterprises enable their employees to be productive and work from anywhere using enhanced collaboration tools – whether those are Microsoft Teams or Cisco Webex – along with high-quality telephony from TPx," said Minner.
Posted by Veronica Silva Cusi, news correspondent
Founded in 1998, TPx is a leading provider of UCaaS, Managed IT services and Managed Connectivity services, with approximately 30,000 customers and 53,000 customer locations across the U.S. TPx has best-in-class customer service embedded in its corporate DNA, offering guaranteed performance to all customers wherever there's a broadband connection. TPx customers serve every business sector and include many government and not-for-profit enterprises.
At Microsoft, we're motivated and inspired every day by how our customers use our software to find creative solutions to business problems, develop breakthrough ideas, and stay connected to what's most important to them. We are committed long term to the mission of helping our customers realize their full potential. Just as we constantly update and improve our products, we want to continually evolve our company to be in the best position to accelerate new technologies as they emerge and to better serve our customers.
Published: Thursday, January 21, 2021
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