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News : Training Academy Set Up to Boost Call Centre Jobs
Craigavon, Northern Ireland, Sept 4, 2015 -- The Department for Employment and Learning has set up a training academy for applicants for jobs at a call centre in Craigavon.
Eishtec UK Ltd, part of a company based in Waterford, announced in April it would be creating 320 jobs over the next three years at a new customer service centre.
Now a second academy has been set up by DEL to provide 20 training opportunities, which the department said would equip participants with the skills and experience to take up jobs at Eishtec.
The academy has been planned by DEL and Southern Regional College under the Assured Skills initiative.
Mr Farry said the academy was "a great example of pro-active government intervention to meet the needs of investors".
DEL said the academy was targeting people with "excellent communication skills" for the three-week training programme, after which they would be able to apply for work with Eishtec.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Managing Change
More Editorial From Eishtec
Eishtec is an Irish call centre operator
About Department for Employment and Learning:
The Department for Employment and Learning, is a devolved Northern Ireland government department in the Northern Ireland Executive. The minister with overall responsibility for the department is the Minister for Employment and Learning.
Published: Monday, September 7, 2015