News : Transcom Expands Relationship with Tele2 and Increases Staff
Luxembourg, Nov 11, 2013 -- Transcom announces that the company has expanded the relationship with its client Tele2, delivering customer care for Tele2’s mobile telephony and handset related data services.
Because of this new agreement, Transcom will increase the workforce at its Örebro contact center in Sweden by approximately 150 people.
Recruitment and training for the new project will begin immediately, and we will gradually ramp up activities during the latter part of 2013 and into the first quarter of 2014.
"We are very pleased about expanding together with Tele2 at this site, which we opened earlier this year. Örebro is an attractive location in terms of access to skilled personnel, not least because of its large student community. It is also very positive that we can create these new job opportunities together with Tele2, contributing to decreasing unemployment among young adults in Örebro", commented Johan Eriksson, President and CEO of Transcom.
Posted by Veronica Silva Cusi, news correspondent
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About Transcom WorldWide:
Transcom's staff of skilled customer service employees handle more than two million contacts per month on behalf of clients that range from small and mid-sized businesses to a "blue chip" list of large multi-national companies. It's a truly global corporation that manages a fast-growing customer base from U.S., Canadian and overseas companies in financial services, telecommunications, cable broadcasting, automotive, entertainment and other market sectors.
Tele2 AB is a major European telecommunications operator, with about 34 million customers in 10 countries. It serves as a fixed-line telephone operator, cable and Digital television provider, mobile phone operator and Internet service provider.
Published: Wednesday, November 13, 2013