News : Transcom Signs Agreement with Scandic Hotels
Stockholm, Sweden, July 11, 2016 -- Transcom WorldWide AB (publ) announced that the company has signed a renewed agreement with Scandic Hotels, a hotel operator in the Nordic region. Since 2007, Transcom provides reservation services for Scandic’s customers in Sweden.
The new agreement represents a significant expansion of the existing business relationship, comprising services delivered in Swedish, Danish, Finnish and Norwegian. Transcom is Scandic Hotels’ sole partner for reservation services in these four Nordic markets.
2018 Top Ranking Performers Present:
CONTACT CENTER & CUSTOMER ENGAGEMENT
BERLIN - ORLANDO - MACAOFIND OUT MORE!
Service in all four languages will be delivered by agents based at Transcom’s multilingual contact center in Borås, Sweden.
"I am very pleased to announce this extended partnership with Scandic Hotels, which I believe is testimony to Transcom’s service quality, efficiency and, not least, our sales performance, which helps to generate additional revenue for our client", commented Henrik Olsson, Country Manager Sweden.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Hours Of Access
More Editorial From Transcom WorldWide
About Transcom WorldWide:
Transcom's staff of skilled customer service employees handle more than two million contacts per month on behalf of clients that range from small and mid-sized businesses to a "blue chip" list of large multi-national companies. It's a truly global corporation that manages a fast-growing customer base from U.S., Canadian and overseas companies in financial services, telecommunications, cable broadcasting, automotive, entertainment and other market sectors.
Published: Tuesday, July 12, 2016
Genesys® powers 25 billion of the world’s best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel, every day. Over 10,000 companies in...
|Tower Bersama Group|
PT Tower Bersama Infrastructure Tbk ("TBIG") is the holding company of the Tower Bersama Group. TBIG was established in 2004 and was listed on the Indonesia Stock Exchange on October 26, 2010. Towe...
HKT is Hong Kong's premier telecommunications service provider and leading operator in fixed-line, broadband and mobile communication services. It meets the needs of the Hong Kong public and local and...
NOS is a telecommunications and entertainment group which offers fixed and mobile next generation solutions for Pay TV, internet, voice and data to all market segments - Residential, Personal, Corpora...