News : Transcom Signs Agreement with Scandic Hotels
Stockholm, Sweden, July 11, 2016 -- Transcom WorldWide AB (publ) announced that the company has signed a renewed agreement with Scandic Hotels, a hotel operator in the Nordic region. Since 2007, Transcom provides reservation services for Scandic’s customers in Sweden.
The new agreement represents a significant expansion of the existing business relationship, comprising services delivered in Swedish, Danish, Finnish and Norwegian. Transcom is Scandic Hotels’ sole partner for reservation services in these four Nordic markets.
....NOTE - content continues below this message
SPONSOR MESSAGE: INVITATION!
We invite you and your colleagues to take a couple of days out of your busy schedule to join us and the elite in the industry to listen to the NEXT GENERATION Contact Center & Customer Engagement Best Practices.
Service in all four languages will be delivered by agents based at Transcom’s multilingual contact center in Borås, Sweden.
"I am very pleased to announce this extended partnership with Scandic Hotels, which I believe is testimony to Transcom’s service quality, efficiency and, not least, our sales performance, which helps to generate additional revenue for our client", commented Henrik Olsson, Country Manager Sweden.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Think About Demotivating Your Staff
More Editorial From Transcom WorldWide
About Transcom WorldWide:
Transcom's staff of skilled customer service employees handle more than two million contacts per month on behalf of clients that range from small and mid-sized businesses to a "blue chip" list of large multi-national companies. It's a truly global corporation that manages a fast-growing customer base from U.S., Canadian and overseas companies in financial services, telecommunications, cable broadcasting, automotive, entertainment and other market sectors.
Published: Tuesday, July 12, 2016
Genesys® powers 25 billion of the world’s best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel, every day. Over 10,000 companies in...
Five9 is a provider of cloud software for the enterprise contact center market, bringing the power of the cloud to thousands of customers and facilitating approximately three billion customer interact...
|Bright Pattern Inc|
Bright Pattern is an effective cloud contact center software which helps businesses to simplify multichannel service. Bright Pattern’s solution features enterprise-grade architecture that offers n...
ConSol Limited is a provider of Contact Centre services, Customer Management Solutions and Business Process Outsourcing (BPO) to the Information Communication Industry in West Africa. ConSol bridges t...