News : Transcom Signs Renewed Agreement with Tele2
Stockholm, Sweden, July 14, 2016 -- Transcom WorldWide AB (publ) announced that the company has signed a renewed agreement with Tele2, a European telecom operator offering mobile services, fixed broadband and telephony, data network services, content services and global M2M/IoT solutions.
"Over the past few years, we have strengthened our partnership with Tele2, with a focus on consistent and efficient delivery of world-class customer service. Together, we have managed to exceed ambitious targets set for customer satisfaction. I am very pleased to announce this new agreement with our largest client, which creates a stable platform from which to continue developing the award-winning customer service", commented Johan Eriksson, President & CEO of Transcom.
Posted by Veronica Silva Cusi, news correspondent
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About Transcom WorldWide:
Transcom's staff of skilled customer service employees handle more than two million contacts per month on behalf of clients that range from small and mid-sized businesses to a "blue chip" list of large multi-national companies. It's a truly global corporation that manages a fast-growing customer base from U.S., Canadian and overseas companies in financial services, telecommunications, cable broadcasting, automotive, entertainment and other market sectors.
Tele2 AB is a major European telecommunications operator, with about 34 million customers in 10 countries. It serves as a fixed-line telephone operator, cable and Digital television provider, mobile phone operator and Internet service provider.
Published: Friday, July 15, 2016
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