News : Transcom to Close its Valdivia Contact Center in Chile
Luxembourg, Nov 29, 2013 -- Transcom announces that it will close its contact center in Valdivia, Chile, effective immediately. Approximately 190 employees will be affected.
The context of this decision is the rationalization and repositioning of Transcom's operations in Latin America due to client requirements. Following the closure of the Valdivia site, Transcom will have three contact centers in Latin America: Concepción (Chile), Lima (Peru), and a newly opened site in Cali (Colombia).
The recently established site in Cali, Colombia, will strengthen Transcom's position in Latin America.
Posted by Veronica Silva Cusi, news correspondent
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Transcom's staff of skilled customer service employees handle more than two million contacts per month on behalf of clients that range from small and mid-sized businesses to a "blue chip" list of large multi-national companies. It's a truly global corporation that manages a fast-growing customer base from U.S., Canadian and overseas companies in financial services, telecommunications, cable broadcasting, automotive, entertainment and other market sectors.
Published: Monday, December 2, 2013