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News : transcosmos and TEMONA Co-launch “Subscription Commerce Operations Service”

#contactcenterworld, @transcosmos_pr

Tokyo, Japan, Sept, 2019 -- transcosmos inc. and TEMONA. inc. (Headquarters: Tokyo, Japan; President & Representative Director: Hayato Sagawa; Securities code: 3985) have announced that the two companies will co-launch a "Subscription Commerce Operations Service" to the subscription commerce market.

Using order data in "Subsc-Store," an integrated e-commerce platform "eCommerce HUB" flexibly delivers various types of bundled items. Ultimately, the service supports the marketing activities of the clients based on the customer’s loyalty level.

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"Subsc-Store" by TEMONA is a cloud-based system specifically designed for subscription commerce which provides all functionalities such as product management, order management and customer relationship management. With "Subsc-Store," clients can not only configure purchase frequency and pricing at a granular level but also can bundle and sell multiple items together. In addition, "Subsc-Store" allows clients to set various patterns for shipping options, member ranks and more. Automating periodic order management and credit card payment process, "Subsc-Store" helps clients to meet the needs of each individual customer and increase its loyalty as Customer Relationship Management. What’s more, its "Expert Plan" enables clients to customize "Subsc-Store" to meet their specific requirements flexibly.

By seamlessly connecting data stored on "Subsc-Store" and "eCommerce HUB," its proprietary integrated e-commerce platform, transcosmos delivers the best e-commerce one-stop services to each client that matches with their business environment and needs. The service covers from "Subsc-Store" implementation to business operations including product master management, order management, inventory management, shipping management and customer support.
Many companies have already decided to deploy the service.

#contactcenterworld, @transcosmos_pr

Posted by Veronica Silva Cusi, news correspondent
Source: https://www.prweb.com

About Transcosmos, Inc.:
Company LogoMaintaining multi-channel customer support via phone, fax, web and email can be a heavy burden for a company to bear. In addition to maintaining a high quality support system that takes advantage of transcosmos' 40 years of experience in various industries and business models, we can contribute to your company by promoting rapid automation and cost reductions. Further, by adding features such as outbound calling that expands sales, we aim for major positive innovations for your marketing strategy.
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Published: Monday, September 9, 2019

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