News : transcosmos Continues to Win a Five-Star Rating Service Partner by TMALL
Tokyo, Japan, Sept, 2019 -- transcosmos inc. is delighted to announce that Shanghai transcosmos Marketing Services Co., Ltd. (Headquarters: Shanghai, China; CEO: Eijiro Yamashita; transcosmos China), its wholly-owned subsidiary, was awarded a five-star rating as TMALL service partner for the first half of 2019 by TMALL, an online marketplace in China, on August 6, 2019. This marks the fourth consecutive year that transcosmos China has won the award since 2016.
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TMALL star rating program evaluates all companies that provide e-commerce operations services on TMALL and TMALL Global every six months. 2019 evaluation standards include six indexes of capabilities, namely, e-commerce store operations, brand marketing, consumer operations, channel operations, new retail operations and data operations as well as collective operational capabilities such as scale of stores. TMALL evaluates each company’s on-site performance as well as their innovative business solutions. Ultimately, TMALL determines each company’s star-rating based on their collective service capabilities.
transcosmos’s two capital and business partners in China, both e-commerce service operators, also won the five-star ratings as TMALL service partners once again. The two companies are Shanghai SPOT (commonly known as UNQ) and Shandong Ya Nuoda E-Commerce Co., Ltd. (Headquarters: Jinan City, Shandong Province, China; Representative: Selina Dong; commonly known as Magic Panda). UNQ is an online distributor and an e-commerce operations agency that specializes in cosmetics, personal care, maternity items and baby & kids products. Magic Panda is a solutions service provider specializing in fashion brand items, maternity items, baby & kids products, toys, personal care and homewares.
Posted by Veronica Silva Cusi, news correspondent
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About Transcosmos, Inc.:
Maintaining multi-channel customer support via phone, fax, web and email can be a heavy burden for a company to bear. In addition to maintaining a high quality support system that takes advantage of transcosmos' 40 years of experience in various industries and business models, we can contribute to your company by promoting rapid automation and cost reductions. Further, by adding features such as outbound calling that expands sales, we aim for major positive innovations for your marketing strategy.
Published: Friday, September 6, 2019
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