News : transcosmos Establishes a BPO Center in Guangzhou, China
Tokyo, Japan, Jan 14, 2015 -- transcosmos inc. (Headquarters: Tokyo, Japan; President and COO: Masataka Okuda; TSE First Section: 9715; hereafter, transcosmos) has established transcosmos Business Service Outsourcing Suzhou Co., Ltd., Guangzhou Division (Headquarters: Guangzhou, China; hereafter, BPO Center Guangzhou) as a new overseas location in Guangzhou City, China.
Guangzhou is an area where many major Japanese companies such as automobile makers and auto parts manufacturers have set up facilities. BPO Center Guangzhou will start to provide design and development support service for automotive-related businesses in January 2015. BPO Center Guangzhou will aim at net sales of One billion (JPY) by Fiscal Year 2018 with a view to expand into the local Chinese manufacturing industry as well.
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Maintaining multi-channel customer support via phone, fax, web and email can be a heavy burden for a company to bear. In addition to maintaining a high quality support system that takes advantage of transcosmos' 40 years of experience in various industries and business models, we can contribute to your company by promoting rapid automation and cost reductions. Further, by adding features such as outbound calling that expands sales, we aim for major positive innovations for your marketing strategy.
Published: Thursday, January 15, 2015
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